We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe
everyone should have access to the food they love and more time to enjoy it
together. Where others see a simple need for grocery delivery, we see exciting
complexity and endless opportunity to serve the varied needs of our community.
We work to deliver an essential service that customers rely on to get their
groceries and household goods, while also offering safe and flexible earnings
opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the
team to help push our shopping cart forward. If you’re ready to do the best work
of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees
have the flexibility to choose where they do their best work—whether it’s from
home, an office, or your favorite coffee shop—while staying connected and
building community through regular in-person events. Learn more about our
flexible approach to where we work. [https://instacart.careers/remote/]
Overview
About the Team
Instacart’s Insights Team sits within the Commercial Organization; at the
intersection of Instacart’s unparalleled industry data, our most important
grocery and non-grocery retail partnerships, and vast CPG category data. The
team’s mission statement is to expand our understanding of e-commerce customer
trends by leveraging data and insights to support key client relationships,
drive ad revenue, and enhance the overall effectiveness of Instacart's
advertising solutions.
About the Role
This Insight Manager’s overall objective is to leverage data to produce
actionable insight around clients’ performance on Instacart to:
- Help them drive category and brand conversion
- Help them build a profile of the ecomm consumer for their brands
- Help Instacart’s sales team drive more advertising investment
- Become a ‘trusted advisor’ on how to win in ecommerce!
About the Job
You will support multiple clients within a category group and work with our
multiple sales and account management teams to:
-
Identify the key business drivers for our brand partners and make actionable
recommendations to grow the business
-
Integrate consumer and customer insight to better inform targeted strategies
-
Able to work both independently and collaboratively with cross functional
teams & an ability to present directly to brand teams of various levels
-
Integrate data from a variety of sources to identify key trends and emerging
solutions for the partner and customer
-
Apply the full suite of tools and metrics available against business issues
including but not limited to:
- Sales, share, distribution, assortment, etc
- Basket analytics such as cross shop, penetration, affinities, etc
- Customer analytics such as trial/repeat, conversion, buy rate, etc
-
Go beyond the data and craft compelling storylines to engage our partners
About You
Minimum Qualifications
- 3+ years analytical experience, preference if also within consumer packaged
goods or ecommerce industry
- Strong experience with Excel and/or Google Suite, Tableau and/or Mode
dashboards
- Basic knowledge of SQL required, with willingness to learn
- Ability to draw conclusions from large amounts of data and summarize findings
in concise manner to problem solve
- Detail oriented with ability to produce accurate work quickly & efficiently
- Independent worker with self-starter mentality; takes initiative
- Good project management skills
- Ability to comprehend and sell concepts within the context of Brand
Partnerships
- Strong presentation skills are required
- Ability to learn and apply different software applications
- Minimum Bachelor's degree
Preferred Qualifications
- Preference to candidates in New York City, Chicago, or Toronto areas
LI-Remote
Instacart provides highly market-competitive compensation and benefits in each
location where our employees work. This role is remote and the base pay range
for a successful candidate is dependent on their permanent work location. Please
review our Flex First remote work policy here
[https://instacart.careers/flex-first/]. Currently, we are only hiring in the
following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills
required for the role. Additionally, this role is eligible for a new hire equity
grant as well as annual refresh grants. Please read more about our benefits
offerings here [https://instacart.careers/taste-of-instacart/].
For Canadian based candidates, the base pay ranges for a successful candidate
are listed below.
CAN
$104,000—$115,000 CAD