Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Residence and Housing is an integral part of SFU’s academic and educational programs and services. The unit supports the academic mission of SFU and Student Services by:
Creating purposeful and intentional communities that emphasize academic support, success, and leadership development through programs and services.
Providing market priced living and learning environments that are safe, clean, sustainable, attractive, well maintained, comfortable, and welcoming.
Ensuring financial stability, service viability, and effective management and administration of the operations.
Providing updated technology and data driven services that meet the needs of housing and residence students and users in a responsive, timely, courteous, efficient, and effective manner.
Fostering professional relationships with on and off campus partners to enhance services to students and guests.
Ensuring ongoing assessment of programs, services, and practices that are dedicated to an ethos of continuous improvement.
Arranging ongoing training and development for staff to ensure they are knowledgeable about best practices in the housing and residence life field; and able to properly contribute to the student affairs profession and SFU community.
About the Role
The Associate Director, Housing Admissions and Occupancy (AD) provides leadership for the overall operations of occupancy management for students and guests. The AD is responsible for the processes, policies, and systems in support of a complex student housing admissions process including applications, offers, billing, assignments, contract administration, information management systems, marketing and communications (website, printed marketing materials and communications), and data analysis. The AD provides leadership for the year-round short stay and for the summer guest accommodations, including processes, systems, and policies. Reporting to the Director, Residence and Housing, the AD is an integral member of the senior management team, providing strategic direction and leadership to meet the goals of the unit and may function as the Director in their absence.
This short-term, temporary, opportunity requires the incumbent to hold excellent knowledge and a high level of proficiency in the use of current housing management software system, database systems, and enterprise level financial systems. They will also need to possess current and excellent knowledge of on-campus housing and community development theories and practices with demonstrated ability to align departmental goals with institutional recruitment and retention priorities.
Full Job Description
Qualifications
Bachelor's degree in Business Administration or other relevant discipline and five years of related experience in areas such as developing policy and strategic goals for post-secondary housing and residence life services, occupancy management, administration and human resource management or an equivalent combination of education, training and experience.
Excellent staffing/personnel management, leadership, supervisory and team management skills.
Excellent project management skills.
Good knowledge of assessment practices in student housing.
Excellent analytical, reasoning, and problem-solving skills.
Excellent crisis management and intervention skills.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):
An additional 7% pay in lieu of benefits & 8% vacation pay
Employer paid extended health & dental plans
Professional development funds (minimum contract period of 1 year)
Hybrid-work program for eligible positions
Additional Information
The assignment end date is April 30, 2026.
Please include your cover letter and resume in one attachment.
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.
