The Team Leader, Real Property Management, provides complex real property management services to support the delivery of the Client-Partners’ real property projects and programs. The incumbent manages and administers complex facility management contracts to ensure compliance with policies and procedures. The incumbent also engages in daily discussions and negotiations with contractors and Client-Partner representatives about quality of work, interpretation of contract documents, changes to contract scope, review of progress claims, and other issues. The incumbent manages a team of professionals and manages the human resources responsibilities for the team. The incumbent also manages the Client-Partner relationship. The incumbent develops creative solutions and ensures that the team is focused on collaboration, and the quality and timeliness of deliverables.
KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
Complete complex real property project work (e.g. real property studies and asset assessments, facility reviews, lease and land acquisition guidance, technical reviews, strategic plans, development plans)
Research, analyze and develop major policies, standards, directives and performance indicators
Coordinate, assess and report on real property performance indicators
Generate facility management or infrastructure statements of operational requirements, prepare business cases and conduct investigations, as required
Develop real property training programs, Real Property Management Framework, organizational change management options analysis and Master Real Property
Development Plan synopsis documents
Provide contract administration and management services (e.g. ensuring contract documents conform to maintenance service delivery requirement) and managing service providers, including consultants and contractors, to ensure facility management services are delivered according to Client-Partner requirements and contractual obligations
Oversee support to maintenance programs to ensure building and building systems remain operational, including identifying maintenance and repair requirements, measuring contractor performance, reviewing computerized maintenance management system data and reports, determining damage responsibility, and preparing estimates and of technical reports
Manage service level arrangements
Promote and manage business development opportunities
Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders.
Ensure quality standards are met, in line with corporate and Client-Partner expectations
Manage risk
Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)
Other
Prepare monthly reports (e.g. internal and for the Client-Partners)
Other duties as assigned
SKILLS
General and Specific Knowledge
Best practices, methods, trends and legislation in real property, land use, facility management and maintenance
Maintenance planning and assessment
Building Information Modelling and Computer-Aided Design (BIM/CAD) is an asset
Project and risk management principles
Formal Education and/or Certification(s) and Experience
Minimum: college diploma in land use, engineering, architecture, facility/property management, business or related field with five years’ relevant experience, or the equivalent
Preferred: university degree in one of the above fields and/or additional training in project management
Abilities
Use applicable computer software and operating systems
Apply project and risk management techniques
Demonstrate leadership and human resources management skills
DEVELOPMENT AND LEADERSHIP
Lead and manage direct reports
Provide functional direction and advice to other employees and the Client-Partners
WORKING CONDITIONS
Typical office environment with occasional travel
Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment
Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.
Your package includes:
Health and Wellness
100% employer-paid annual sick leave, and health and dental premiums
$400 wellness allowance to help cover expenses such as a gym membership
$1,500 for mental health services on top of regular $1,500 paramedical coverage
Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans
Home and Family
Life, accidental-death, and short-term disability insurance
Enhanced inConfidence employee and family assistance program
Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
Flexible workplace options, including $400 allowance every two years, to support working from home
Leave and Retirement
Public-service pension
Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans
