This will be a remote role to start, with plans to transition to hybrid
in-office 2x/week located in downtown Toronto.
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of
experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an
industry leader with a passion for helping restaurants thrive. Our world-class
technology empowers restaurants to focus on what matters most – their team,
their guests, and their bottom line – while enabling diners to discover and book
the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do
it. You’ll also be part of a global team and its portfolio of metasearch brands.
Hospitality is all about taking care of others, and it defines our culture.
The opportunity:
We’re looking for a Senior Product Design Manager to lead design for our CRM,
Guest Data and Platform teams, establishing and driving high-quality experiences
across all platforms and touchpoints where our restaurants interact with
OpenTable, including our native apps and web experiences.
You’ll manage a global team of talented product designers, and collaborate
closely with product managers, engineering, research, data science, design
systems, brand design, and more to ensure we’re delivering value to our
customers and creating experiences that will meaningfully impact restaurants and
diners around the world.
You’ll be an influential partner embedded in our UX team, where you’ll pair
closely with product development colleagues and leaders in optimizing our
processes and improving ways of working together, overseeing design quality and
creating space for innovation, and ensuring your direct reports are challenged
and supported along their career growth journey.
Learn more about how we work at opentable.design [http://opentable.design]
About you:
- You have hands on experience in product design and understand how to
establish, implement and maintain impactful, delightful and effective user
experiences both through yourself and others
- You have a proven track record in growing designers and design managers,
motivating them and helping them achieve their career goals
- You have deep expertise in native apps and web experiences, with a masterful
understanding of the nuances and best practices across each platform
- You have exceptional visual design skills
- You have extensive experience in design for B2B or ambiguous spaces
- You are data-driven and consistently utilize data to inform decision making
- You are highly skilled in stakeholder management, and are able to build
consensus across multiple disciplines, balancing the needs of our users, our
teams, and our business
- You have strong systems-thinking, analytical, problem-solving, and
interpretation skills
- You can create and evangelize a vision, and develop comprehensive plans to
bring that vision to life through your team
- You’re a great storyteller with the ability to create effective verbal and
written communication, including the ability to develop and deliver
presentations to internal audiences
- You are a critical thinker—when finding yourself in a debate, you can
appreciate both sides of an issue while remaining kind and standing by your
convictions
- You are highly collaborative and value feedback and input from others
- You continuously value introspection to improve yourself, your team, and your
products
What else would make you stand out?
- Experience in the restaurant industry and/or a passion for food and dining
- Experience working on dual-market products
Benefits:
-
Generous paid vacation + time off for your birthday
-
Work from (almost) anywhere for up to 20 days per year
-
Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and
returns without a pile-up of work!)
-
Paid parental leave
-
Paid volunteer time
-
Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
-
Travel Discounts
-
Employee Resource Groups
-
Private health and dental insurance
-
Life and Disability insurance
There are a variety of factors that go into determining a salary range,
including but not limited to external market benchmark data, geographic
location, and years of experience sought/required. The range for this Toronto,
Canada based role is $185,000-$215,000 CAD.
We offer a competitive base salary and benefits including: health benefits;
flexible spending account; retirement benefits; life insurance; paid time off
(including PTO, paid sick leave, medical leave, bereavement leave, floating
holidays and paid holidays); and parental leave benefits. This role is eligible
to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work
environment. As a team member with us, you will benefit from a schedule tailored
to accommodate a global workforce operating across multiple time zones. While
the majority of your responsibilities may align with conventional business
hours, there will be instances where you are expected to manage communications -
via calls, Slack messages, or emails - outside of regular working hours to
effectively collaborate with international colleagues, respond to restaurant
partners, and/or address urgent matters. OpenTable will always abide by and
consider local laws and regulations.
INCLUSION
We’re committed to creating a workplace where everyone feels they belong and can
thrive. We know the best ideas come when we bring different voices to the table,
so we're building a team as dynamic as the diners and restaurants we serve—and
fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on
the job, we’re here to support you. Please reach out to your recruiter to
request any accommodations.
