Microsoft 365 (M365) Intelligent Conversation and Communications Cloud is the
platform that powers billions of real-time customer conversations across
Microsoft’s first-party communication products, such as Microsoft Teams. IC3
enables reliable and high-quality audio/video calling, meeting, and messaging
services that work every time from anywhere seamlessly across all customer
touchpoints.
The IC3 Platform team is modernizing the platform infrastructure to improve
reliability, scalability and developer productivity across IC3. A core
initiative is migrating IC3 services from Windows to Linux containers and
transitioning from x64 to ARM64 architecture, aiming for better performance and
cost efficiency. The goal is also to support the transition with minimal manual
effort by leveraging AI tools. Additional priorities include release
orchestration, observability enhancements, .NET Core migration, improved
developer productivity, and strengthened compliance and security, all supporting
IC3's goals for simpler, more efficient infrastructure. Building and running
services at scale for Microsoft 365 for hundreds of millions of users is a lot
of fun and rewarding. We are looking for an experienced Software Engineer II to
help us do just that to power and deliver on IC3 mission. This opportunity will
allow you to make a broad positive impact across many critical IC3 domains such
as chat, audio/video calling, meetings, service and data engineering, and
service management.
Microsoft’s mission is to empower every person and every organization on the
planet to achieve more. As employees we come together with a growth mindset,
innovate to empower others, and collaborate to realize our shared goals. Each
day we build on our values of respect, integrity, and accountability to create a
culture of inclusion where everyone can thrive at work and beyond.
