GoRight is a Canadian Company, an innovator in the transportation maintenance industry. For the past 20 years, we have provided our customers with exceptional and transformative fleet maintenance solutions. We believe that working with leading-edge technology in our Service Centres is just as important as being innovators in all areas of our business.
Working at GoRight is more than a career for our people. We are a place that lives our values and are committed to delivering exceptional results to our employees and customers. We take our values seriously and are committed to safety, quality, responsiveness, honesty, integrity, and personal initiative every day.
Days: Monday – Thursday
Hours: 4:00 PM – 2:00 AM
The primary responsibility of the position is to ensure safe, quality and timely repairs in the Service Centre, while dedicating a percentage of your time to repairing customer equipment. This is done effectively through supervision of Truck, Trailer and Tanker Technicians, assignment of work and quality of job completion, educating the team on safe operating procedures, managing a safe workplace and raising awareness of hazards. Monitoring Technicians to ensure performance is up to standard and problem solving by eliminating waste, is key to improving throughput for customers and the efficiency of the Service Centre operation. This role involves managing a team through mentoring and coaching as well as rolling up your sleeves and working alongside the team for equipment repairs as necessary.
WHAT’S IN IT FOR YOU?
Excellent industry leading pay
Excellent industry leading benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, STD/LTD, Life and Dependent Life Insurance
RRSP Program including employer contribution match
RESP & TFSA Program
Employee Assistance Plan
Monthly Bonus Program
Employee Referral Program
CareerPath™ - Company paid personal and professional development
Educational Reimbursement Program
Leading edge diagnostic equipment
Mentorship Opportunities
OEM and other technical training
Online Training Library
Daily pay advances if you need pay in advance of your normal pay date
Annual Boot Allowance
Annual Tool Allowance
Afternoon Shift premium
Specialized work premium
Afternoon Shift paid lunches with a 4-day work week
Bi-weekly 50/50 draws
Appreciation Events
Service Award Recognition
Safe, clean, bright, and organized work environment
Open, inclusive culture
A great place to work!
Responsibilities:
Service Centre Supervision
Work with Standard Work Procedures to identify areas for improvement
Ensure all work being performed is done following healthy and safety guidelines
Ensure all equipment is in safe working condition and advise Service Manager of any tools or equipment that require vendor repair or replacement
Ensure that all completed work is inspected for quality control using GoRight's Quality Control documentation before leaving the bay
Communicate safety, productivity and quality expectation with Technicians for each job
Escalate safety concerns to the Service Manager immediately
Open/close Service Centre for shift start up and shut down
Communicate and prepare shift hand off information at end of each shift
Monitor jobs to avoid any problems or delays ahead of time
Monitor, coach and train Technicians on standards, productivity and quality of work
Identify Technician skill levels to gauge supervision intervals
Continuously monitor Service Centre organization and complete daily checklist
Monitor Technician clock-on times in the system to ensure accuracy
Monitor job times to completion targets and communicate to Technicians
Involve Parts Planner immediately for parts required in the Service Centre
Ensure warranty parts and information are captured when flagged by the system
Monitor waste bins and advise when they need to be picked up
Track and repair tools and equipment that are out of service
Perform all types of repairs and maintenance to transportation equipment
Shunting trailers in/out of Service Centre as required
Performing inbound/outbound truck and trailer inspections as required
Other work as may be defined
Education:
Grade 12 or equivalent with trade training
Red Seal Truck and Transport License with adequate trailer repair experience
Skills and Experience:
Truck, Trailer and Tanker maintenance knowledge and experience
Team Supervision
Strong technical skills
Good communication skills
Personnel skills to manage staff
Good computer skills
We are committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment, and selection processes as accessible as possible and provide accommodation as required for applicants with disabilities. If you require an accommodation, please email us at careers@gorightfleet.com
