TMF Records Specialist- Veeva Vault TMF a plus! - (Sponsor Dedicated/Hybrid – Burlington, ON) Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities TMF Records Specialist- Veeva Vault TMF a plus! Location: Burlington, Ontario (Hybrid – 50% onsite / ~10 days per month) Schedule: Hybrid | Sponsor-Dedicated Role Where collaboration meets compliance. We’re seeking an experienced TMF Records Specialist (TRS) to join our sponsor-dedicated team in Burlington, Ontario. In this hybrid role, you’ll bring your TMF expertise and operational leadership to a dynamic clinical research environment where face-to-face collaboration and partnership are core to success. The TRS serves as a key member of the Core Trial Team, providing operational expertise and leading the implementation of the TMF strategy to ensure inspection readiness, regulatory compliance, and trial integrity across global clinical programs. What You’ll Do TMF oversight for assigned global trials, ensuring completeness, timeliness, and quality throughout the study lifecycle. Collaborate closely with Clinical Trial Leaders (CTLs), Managers (CTMs), and vendors to create and maintain trial-specific lists of expected records and ensure all essential documentation is inspection-ready. Support audits and inspections, partnering with Quality and CAPA Leads to develop and follow up on actions from findings. Oversee outsourced TMF activities, ensuring alignment with sponsor standards, timelines, and global regulatory requirements. Drive TMF excellence by monitoring and communicating TMF metrics and health KPIs during Trial Oversight Meetings (TOMs). Act as the local Subject Matter Expert in TMF processes and systems (e.g., Veeva Vault TMF) Support the close-out and archival process, ensuring all records meet ICH-GCP, Good Documentation Practice, and sponsor SOP standards. Collaborate with cross-functional teams across Biometrics, Data Management, and Quality to maintain TMF integrity from start-up through archive. What You Bring Post-secondary education in Business Administration, Life Sciences, or a related discipline. 2–5 years of experience in documentation or records management within clinical research, with in-depth knowledge of the Trial Master File (TMF) lifecycle. Expertise in Veeva Vault TMF (preferred) or equivalent eTMF platforms. Strong knowledge of ICH-GCP, Good Documentation Practice, and regulatory requirements related to TMF and ISF management. Experience working in a global or cross-functional environment supporting clinical trials. Excellent organizational, communication, and collaboration skills with the ability to influence and support multiple stakeholders. Fluent in English (written and verbal). Why You’ll Love It Here A sponsor-dedicated, hybrid role that combines strategic impact with hands-on TMF management. A collaborative team culture that values face-to-face connection—you’ll be in the Burlington office ~10 days per month for team and department meetings. Exposure to global trials and cross-functional operations, working alongside experienced leaders who prioritize mentorship and professional growth. An opportunity to set the standard for TMF excellence in a forward-thinking clinical research environment. Ready to lead with precision, collaboration, and purpose? Join as a TMF Records Specialist and help ensure every trial tells its full story—with accuracy, integrity, and compliance. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Discover what our Syneos Health colleagues already know: work here matters everywhere. Work alongside the brightest minds in the biopharmaceutical industry taking down walls and removing barriers to speed our customers’ delivery of important therapies to patients. We are strategic thinkers who actively seek different perspectives, whether across offices or across oceans. Because we solve some of the toughest challenges facing the most prestigious healthcare companies today, you'll gain exposure and be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. The diversification and breadth of Syneos Health creates a multitude of career paths and employment opportunities. We’re a growing, global company dedicated to advancing our talent past their initial role. Discover what our 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world. Selecting us as an employer secures a career in which you’re guaranteed to: Partner with the most diverse team of experts in the industry. From the top down, our people are inspiring. Everyone has a voice and is encouraged to use it. Work in specialized Syneos Health teams that are therapeutically or functionally aligned for expert collaboration. We assemble clinical teams where everyone, from CRAs to senior management, is skilled in the same therapeutic area or customer teams. With this structure, everyone on your team speaks the same language and can deliver unique insights into the therapeutic environment and patient population. We are partners with purpose. We integrate seamlessly with our customers and do what’s best for their success. Our people provide the brilliant ideas, valuable insights and endless energy that accelerates the impact of life changing therapies worldwide.
