Role:
We have an immediate opening for an Service/Install Garage Door Helper located in the Winnipeg branch. Reporting to the Field Operations Manager, the Helper will work as part of a two-person crew, this position will assist in the service and/or installation of residential or commercial doors while learning on the job from the Garage Door Technician. This role is a permanent, full time position with opportunities for advancement.
Responsibilities:
Participating in installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
D&A Testing for site access or post incident
Championing safety standards with a strong safety mindset
Working with hand tools, electric tools, lifts, and ladders
Maintain a professional manner during regular interaction with warehouse staff, construction Project Managers, customers, other trades, and safety personnel
Taking direction from the Lead Technician and providing support
Out of town travel for installation and service work, not limited to weekdays- without notice
Focus on quality workmanship
Actively participating in learning the skill with intention to progress to a Lead Technician
Participate in training and execution of welding for installation or repairs if required
Regularly communicate and coordinate with the scheduler on problem solving, provide solutions and required parts if needed.
Effectively assess job scope with a Lead Technician and note any discrepancies to your scheduler immediately- ie: product warranty, site conditions, and safety
Complete all required paperwork daily and submitted on time at the end of each work day- ie: timesheets, FHLA’s, job workorder with clear notes and part #’s
Providing Service, and diagnose problems, provide solutions, and carry out required work on overhead doors
If needed, on the on-call rotation for Service
The ability to transport product on trailers and manlifts (on trailers) to and from sites safely.
Accountable to making sure safety training and tickets are up to date and valid- clearly communicate to scheduler on required renewals- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, etc)
Wearing a hard hat and other PPE as required is mandatory for this safety sensitive role.
General warehouse duties
Daily attendance and punctuality
Other duties, as assigned
