We’re looking for an Office Manager to be at the heart of the Silk & Snow team. This unique position will allow you to work with everyone within the company, be the main point of contact empower you to make a difference in your colleagues’ day to day.
We’re looking for someone who can be in the office full-time to fully engage with our team and contribute to a dynamic, collaborative environment
In this role you will:
Office management
Act as local point of contact and partner for colleagues, respond to requests and identify / resolve issues quickly and effectively
Ensure on-site functions, including mail, business equipment, food service, janitorial and maintenance staff
Responsible for ensuring the office is fully compliant with health and safety regulations, creating a safe and secure environment for all employees
Make sure the shared office spaces, like the lobby, meeting rooms, and kitchen stay tidy and welcoming for everyone
Order and maintain office, kitchen, cleaning supplies and equipment
Maintain office efficiency by carrying out planning and execution of equipment procurement, administration systems and office layouts
Manage meeting room and photoshoot studio schedule, both internally and with external partners
Administration and human resources
Cultivate a positive office culture that boosts employee morale, enhances service quality, and encourages mindful cost management
Organize employee events and recognition
Develop and implement office policies by creating procedures and standards to guide the office’s operations
Provide executive support to the senior management team e.g booking travel or arranging meetings
Ensure initial training and onboarding of new hires, preparing orientation packages and assisting with other human resources functions
Other responsibilities
Work with departments in need of extra help; and other reasonably related duties as assigned
Ad hoc duties as requested
About You:
2+ years’ experience as Office Manager in a fast-paced environment and / or in hospitality
Advanced skills in MS Office, specifically in Excel
High standards of ethics and confidentiality to handle sensitive information
Strong communication and analytical skills
Extremely proactive self-starter with a strong sense of personal accountability and ownership in their work
Extremely organized and detail oriented with a proven ability to effectively manage and prioritize multiple tasks
Advanced time management and prioritization skills
Ability to handle delicate matters with diplomacy and professionalism, ensuring smooth interactions across all levels
Ability to maintain confidentiality and exercise discretion
A positive attitude with an ability to exercise good judgment, show initiative and be proactive
Additional information
Why our team members enjoy working at Silk & Snow:
We prioritize diversity and inclusivity in our company culture
Growth opportunities with an emphasis on hiring from within
You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training
You can access our LifeSpeak learning platform with lots of free courses taught by experts to support your personal and professional development
We offer a competitive benefits package, which includes but is not limited to medical, dental, and vision. Additionally, we offer paid time off
Employee discount on all products and a free mattress and bedding set offered upon completion of the probationary period
Make a meaningful impact on our customers' sleep habits, contributing to their overall well-being
We foster a healthy work-life balance with our company's supportive environment
This is not just a job but a CAREER with potential opportunities for growth and advancement