At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life OBJECTIF PRINCIPAL DU POSTE • Collaborer avec le/la responsable pour élaborer et exécuter un plan stratégique complet visant à dépasser les objectifs de revenus trimestriels. Travailler en partenariat avec le/la responsable, le marketing et les collègues des autres unités commerciales pour identifier et conclure des opportunités génératrices de revenus. Fournir des prévisions de ventes détaillées et audacieuses, en identifiant les risques, les actions à entreprendre et les ressources nécessaires pour atteindre les objectifs. Ce rôle implique une collaboration fluide et cohérente au sein de la matrice Medtronic et avec les clients clés, afin d’adapter le rôle aux dynamiques changeantes du marché. • L’objectif du poste est de développer des relations à long terme avec les clients. Être responsable du plan stratégique de compte (blue sheet) et du processus de vente stratégique. Collaborer avec le/la Responsable des Partenariats Stratégiques (SPM) et le/la Responsable Régional(e) des Ventes (RSM) pour le développement des comptes. PRINCIPALES RESPONSABILITÉS DU POSTE (peuvent inclure les éléments suivants ainsi que d'autres tâches) • Promouvoir et vendre les produits et services de Medtronic dans une zone géographique assignée et/ou auprès de comptes clients spécifiques afin d’atteindre ou de dépasser les objectifs de vente. • Développer, renforcer et entretenir des relations à long terme avec les parties prenantes, y compris les distributeurs et les professionnels de santé. • Suivre les pistes commerciales, évaluer les besoins et fournir des services produits pour maximiser les bénéfices des solutions Medtronic. • Promouvoir et mettre en place des programmes de formation sur les produits et services de l’entreprise. • Réaliser des études de marché, y compris sur les activités des clients et des concurrents. • Mettre en œuvre les plans/stratégies de développement du marché et les ajuster si nécessaire. • Communiquer les retours des clients sur les nouveaux produits ou les modifications des produits existants aux parties prenantes internes (R&D, opérations, marketing). • Être responsable du signalement des plaintes et des effets indésirables liés aux médicaments (ADR). • Adopter une approche stratégique pour assurer une croissance constante. • Viser à dépasser les objectifs trimestriels tout en gérant rigoureusement les dépenses. • Fournir des prévisions audacieuses et précises. • Gérer et optimiser efficacement les stocks en consignation. • Ce poste requiert un véritable esprit entrepreneurial et des compétences de « chasseur ». • En collaboration avec le/la responsable, coordonner les horaires des spécialistes cliniques locaux (le cas échéant) pour optimiser la couverture des procédures et autres tâches requises. • Réussir les formations produits et ventes requises (et continues). • Respecter les modules de formation fonctionnelle et d’éducation de Medtronic. • Gérer les contrats hospitaliers, SSO et GPO (pré-appel d’offres, appel d’offres, mise en œuvre). • Construire un solide pipeline de ventes de capital et un plan de vente associé. • Optimiser l’élargissement du champ technique, souvent transversal aux unités opérationnelles. • Articuler clairement les objectifs stratégiques pour naviguer et apporter de la valeur aux systèmes de santé provinciaux. • Mettre en place des programmes de formation liés aux produits et services de l’entreprise. • Accroître la part de marché dans le territoire défini. • Être capable de répondre aux demandes de soutien clinique des comptes selon les besoins. • Mettre en œuvre et exécuter les plans de lancement du portefeuille défini. • Développer et maintenir des relations dans le marché défini. • Collaborer avec le marketing et engager les parties prenantes cliniques et administratives autour d’une proposition de valeur élargie liée à l’offre de produits. QUALIFICATIONS REQUISES • Diplôme d'études secondaires (ou équivalent) ET plus de 6 ans d'expérience • OU Diplôme d'études collégiales (Associate’s Degree) ET plus de 4 ans d'expérience • OU Baccalauréat (Bachelor’s Degree) ET plus de 2 ans d'expérienceExpérience pertinente en vente, en clinique ou dans un domaine connexe lié aux dispositifs médicaux, aux technologies médicales, aux soins de santé ou aux sciences de la vie. COMPÉTENCES / APTITUDES • Permis de conduire valide sans restrictions. • Haut niveau d’intégrité, d’éthique et de conformité. • Capacité à adopter un horaire de travail flexible (soirées, week-ends, jours fériés provinciaux). • Capacité à travailler de manière autonome et proactive. • Approche collaborative et esprit d’équipe. • Solides compétences en résolution de problèmes. • Connaissance de l’anatomie et/ou des procédures chirurgicales (un atout). • Excellentes compétences en présentation. • Maîtrise des outils Excel, Word, PowerPoint. • Bilingue (français/anglais) EXIGENCES PHYSIQUES DU POSTE • Capacité à voyager environ 60 % du temps, y compris des nuitées et des week-ends. • Les exigences physiques décrites dans la section Responsabilités de cette description de poste représentent celles nécessaires pour accomplir les fonctions essentielles du poste. Des aménagements raisonnables peuvent être faits pour permettre aux personnes en situation de handicap de remplir ces fonctions. • Pour les rôles de bureau : l’employé doit être mobile de manière autonome, interagir avec un ordinateur et communiquer avec ses collègues. Medtronic Canada s’efforce, à travers sa vision, de bâtir une culture d’inclusion en s’engageant envers l’équité en matière d’emploi et la diversité. Toute forme de discrimination est interdite selon les lois canadiennes sur les droits de la personne. Les candidatures sont encouragées de la part de tous les membres de notre communauté. Sur demande, des mesures d’adaptation seront offertes aux candidats en situation de handicap durant le processus de recrutement. Account Manager – Surgical Innovation MAIN PURPOSE OF JOB • Align with Manager to build and execute on a comprehensive strategic plan to exceed sales revenue targets on a quarterly basis. Collaborate with Manager, Marketing and other business unit colleagues to identify and close revenue generating opportunities. Provide detailed and bold sales forecasts; identifying risk, action items, and resources needed to achieve. This role involves fluidly and cohesively working across the Medtronic matrix and with key customers to evolve the role according to rapidly changing market dynamics. • The purpose of the position is the development of long-term relationships with customers. Own, lead and contribute to the account blue sheet and strategic selling process. Liaise with Strategic Partnership Manager (SPM) and Regional Sales Manager (RSM) for account development MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned): • Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. • Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. • Responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from Medtronic's products and/or services. • Promotes and establishes education of the company's products and/or services. • Conducts market research including customers and competitors’ activities. • Implements market development plans/strategies and changes as needed. • Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing. • Responsible for reporting complaints and Adverse Drug Reactions (ADR) • Foster a strategic approach to drive consistent growth. • Be laser focused to exceed AOP, each quarter, while diligently managing expenses. • Bold and accurate forecasting is key! • Effectively managing/optimizing consignment inventory is critical. • The position requires a true entrepreneurial, ‘hunter’ skillset. • With Manager, coordinate the schedules of local Clinical Specialists (where applicable) to optimize procedural case coverage/patient programming and other required tasks. • Successful completion of required (and ongoing) product and sales related training curriculum. • Compliance with completing Medtronic functional training and education modules. • Manage hospital, SSO and GPO contracts (Pre-tender, Tender, Implementation). • Building a robust Capital Funnel and associated Sales Plan is essential. • Optimize increasing technical scope that often crosses OU lines • Clearly articulate strategic objectives to navigate and deliver value to Provincial healthcare systems. • Establish education programs related to the company's products and/or services. • Drive share within the defined market and territory • Ability to support account clinical support demands as required. • Implement and execute launch plans for defined portfolio • Develop relationships and maintain continuity within the defined market • Liase with marketing and engage key clinical stakeholders and administrators in a broader “value” story regarding the related product offering associated with the position REQUIRED QUALIFICATIONS KNOWLEDGE/EDUCATION • High School Diploma or GED, or; • Associate’s Degree/College Diploma, or; • Bachelor’s degree JOB EXPERIENCE Required Knowledge and Experience: • High School Diploma (or equivalent) AND 6+ years experience • OR Associate’s Degree AND 4+ years experience • OR Bachelor’s Degree AND 2+ years experienceRelevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences. SKILLS/COMPETENCIES • Must have a valid driver’s license with no restrictions. • High level of integrity, ethics and compliance. • Ability to accommodate a flexible work schedule. Role often involves evenings, weekends and Provincial holidays. • Ability to work independently and proactively. • Collaborative approach and team oriented. • Strong troubleshooting and problem-solving skills. • Knowledge of related anatomy and/or surgical procedures an asset • Strong presentation skills. • Proficiency with Excel, Word, PowerPoint • Bilingual French/English PHYSICAL JOB REQUIREMENTS • Ability to travel approximately 60% of the time. Travel will include over-nights and weekends. • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here. For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com
