H2O is a smart water treatment solutions company. We simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H2O.
Join us at H2O Innovation as an Administrative Assistant based in Calgary! As a vital member of our team, you'll spearhead exceptional customer and supplier service while seamlessly managing administrative duties.
The Benefits
Overall remuneration including:
- Profit sharing bonus program;
- Group Insurance plan including dental, vision & telemedicine;
- RRSP plan with employer's contribution;
- Three (2) weeks of paid vacation per year;
- Twelve (10) paid sick days per year.
The Day-to-Day
- Provide excellent internal and external customer/supplier service: handle incoming calls, respond promptly to emails, handle customer/supplier requests;
- Create customer orders through the ERP system;
- Perform expediting activities and follow ups with customers and suppliers regarding orders;
- Process shipping and receiving administrative activities;
- Data entry for various areas of procurement, sales, manufacturing and quality activities;
- Suggest improvements, process changes and efficiency gains on daily tasks;
- Keep the delivery dates and pricing information in the costing tools accurate;
- Use the company ERP system (IFS);
- Use communication methods effectively (MS Teams, phone calls, Outlook, etc.);
- Perform any other administrative tasks requested by the supervisor to support the various internal customers and business lines of H2O Innovation.
- Support with HR, safety and payroll related functions as needed.
The Skills We Are Looking for
- Possess 2 to 5 years of relevant experience;
- Hold professional or college training in administration, secretarial, or related disciplines;
- Demonstrate proficiency in Microsoft 365 applications, including Excel, Word, PowerPoint and Teams;
- Have prior Experience using an ERP system;
- Display a customer-centric approach towards internal clients;
- Be autonomous, organized and attentive to details.
