Job Description Reporting to the Director of Care or Director of Health and Wellness, the Scheduling or Staffing Clerk is responsible for a variety of clerical / administrative functions, focusing on the timely creation and maintenance of staffing schedules. Key Responsibilities: • To prepare, post and maintain the daily nursing schedule, including making calls to staff; • To provide back-up to Office Staff by answering incoming telephone calls, take and relay messages; • To greet visitors and directs them as appropriate; • To perform filing assignments for the Director of Care or Director of Health and Wellness; • To input changes to the staff schedules daily and present them to Director of Care or Director of Health and Wellness for approval; • To perform various clerical duties and prepare reports as required; • To maintain or assist in maintenance of resident records and files; • To ensure resident satisfaction and continuous quality improvement initiatives are promoted; • To prepare and post the Nursing Department schedules as per contracts; • To contact staff for available shifts; • To answer absentee calls, identify replacement staff, and track and record all occurrences; • To interact with agencies, & maintain statistics of staff replacement; • To prepare daily assignment sheets and record daily nursing hours; • To maintain records of hirings, terminations, leave of absences, term positions, etc; • To maintain a current & detailed list of seniority/staff preferences for assignments; • To prepare and post schedules with sufficient time for staff to view as per applicable contract; • To post vacant positions; • To award positions for Nursing department according to contract, in conjunction with Director of Care or Director of Health and Wellness; • To interpret collective agreement for clarification purposes; • To maintain record of Resident Census Change/Transfer; • To collect and submit monthly Transportation costs for Office manager to submit for payment; • To prepare Health Record for new admissions; • To complete Admission/Separation forms for submission to appropriate party; • To act as PHIA Privacy Officer in conjunction with the Social Worker; • To promote a culture of safety in the work environment by adhering to the Workplace Safety and Health Program; • To work in a position of trust with vulnerable adults (residents); • To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct; • To complete other duties as assigned. Time Type: Part time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
