Join our team and what we'll accomplish together
As a Product Manager for the Customer Digital Solutions and Product Team, you'll spearhead the creation of world-class digital solutions that redefine how our customers interact with TELUS. You will lead commerce strategy across the Mobility portfolio, integrating digital and retail experiences. Develop and drive innovative product solutions for all customer touch points. Partner with teams to build unified capabilities that drive both business growth and customer satisfaction.
In this pivotal role, you'll collaborate closely with cross-functional partners to orchestrate our product strategy. You'll be the driving force behind identifying, assessing, and prioritizing game-changing opportunities for our delivery teams. Owning your product roadmap, you'll focus on crafting convergent solutions that seamlessly integrate across multiple channels.
We're embarking on an exciting journey to unify and elevate our commerce experiences. By joining TELUS now, you're stepping into a landscape rich with opportunities to champion product innovation and delivery excellence.
What you'll do:
Drive product strategy and execution for our commerce convergence initiatives
Lead cross-functional teams to deliver customer-centric solutions
Own and evolve product roadmaps that align with business objectives
Champion data-driven decision making and continuous improvement
Collaborate with stakeholders to identify and prioritize high-impact opportunities
Balance customer needs with technical feasibility and business value
Translate complex requirements into clear, actionable deliverables
What you bring
Strong strategic thinking and analytical capabilities
Experience in agile product development and delivery
Deep understanding of e-commerce platforms and digital customer experiences
Excellent stakeholder management, presentation and communication skills
Track record of launching successful products
Ability to thrive in a fast-paced, dynamic environment and adapt with evolving priorities and requirements
Passion for customer experience and user-centered design
Experience in product development (hardware or software) and technical delivery, with 3-5 years of product management/ownership of customer facing products/applications
Familiarity with Agile methodology
Ability to work effectively with various stakeholders across the business; building trust and strong rapport across the business is fundamental
Ability to inter-operate between a technical product team and business strategists
Entrepreneurial spirit with the ability to think strategically
Previous experience with subscription-based products and smart home solutions is an asset
