Beacon Software is a permanent capital holding company which acquires and grows essential businesses. We are a profitable series B+ firm that combines great technologists, operators and M&A professionals to accelerate the scale of the ambition of the dozens of businesses we own and operate. We are supported by capital from tier-1 venture capital, crossover, and endowment investors as well as the founders of the leading technology companies from the past decade.
We are growing our team in Toronto, San Francisco, and New York. Apply below.
Operating Partner
As an Operating Partner, you will oversee the General Managers (GMs) of multiple software business units. Your focus will be on coaching GMs, coordinating between business units (BUs) and the larger organization, sharing best practices, and participating in the due diligence and integration phases of new acquisitions. You will report to the CEO on the achievements, results, forecasts, and planned key strategies of the BUs that you are supporting.
Key Responsibilities
Team Building and Staff Management:
Work closely with GMs to develop and retain high-performing teams
Guide GMs in the recruitment and development of senior leadership talent
Collaborate with GMs to implement optimal organizational structures that align with strategy
Conduct annual performance reviews for GMs, offering coaching to support growth
Ensure GM compensation plans align with desired behaviors and outcomes
Results, Forecasting and Planning:
Ensure accountability for operational plans and results that drive the desired and agreed financial outcomes
Enable and implement frameworks for QBRs, strategy development, and tactical decision making with KPIs and leading and lagging indicators
Foster a balance between biased action and analytical based decision making to drive positive outcomes
Share best practises from Beacon Software’s other BUs and leverage support from shared services to help the GMs run their business efficiently
Growth Strategy Implementation:
Identify and address barriers to growth, collaborating with GMs to develop actionable strategies for new customer acquisition and upselling
Provide guidance on product development, R&D, and ensure alignment with market needs and business objectives
Review and refine pricing strategies to maximize customer acquisition and retention
Ensure frameworks for competitive analysis and win/loss analysis are used to inform go-to-market strategies and identify key growth opportunities
Cost Management Strategy Implementation:
Assist GMs in aligning businesses with BU KPIs and implementing cost savings if needed
Customer Relationship Building:
Assist GMs in building and maintaining strong relationships with key customers to better understand their needs and drive business growth
Serve as an executive sponsor for major customers, providing strategic support and acting as a liaison with partners
Due Diligence and Integration Assistance:
Play a key role in the due diligence and integration of newly acquired BUs, ensuring a smooth transition and alignment with overall business objectives
Qualifications
Proven experience in a leadership role within a software or technology company at an executive level with results achievement
Experience coaching and working with senior leadership of BUs across sales, operations, finance and product
Experience working with Venture Capital (VC) and Private Equity (PE) firms
Strong background in product development and technology
Experience with the acquisition process and integration of new business units
Demonstrated ability to drive both growth and cost management strategies
Advocate of AI/ML and how they can be leveraged to build efficient customer-led VMS companies
Extensive experience in customer relationship management
Excellent communication, strategic thinking, and interpersonal skills
Our Values at Beacon Software
Humility: We acknowledge that the path to getting to the right answer involves being wrong along the way. We have strong beliefs which are weakly held. We actively seek new ideas and believe we can learn from anyone at any time.
Honesty: We are truth seeking in our approach to business problems. Business is a repeat game and we believe that human relationships generate alpha. We understand that trust is earned over a lifetime and can be lost in an instant.
Hunger: We play to win. We hold ourselves to high standards and will not be outworked. We take pride in having a deep sense of responsibility to ourselves, each other, our partners, and our customers. We believe to whom much is given much is expected.
Horizon: We seek to build a generational software company. This will take decades. We manage our expectations and those of our partners to take advantage of the 8th wonder of the world - compounding growth.
