This posting is for employees internal to CMHA Peel Dufferin only
Why join CMHA Peel Dufferin?
Support your community. Advance your career. Fulfill your purpose.
Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.
What We Offer
As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.
We are looking for a full-time contract Program Manager to join our Recovery West team!
The Program Manager will support the day-to-day operations and clinical delivery of core services offered by the team. Recovery West applies a recovery model of mental health and supports a stepped care approach to service.
Status: Contract full-time until November 2026; 37.5 hours per week. (Note, this posting is for an active vacancy available to internal staff only)
Salary: $82,199.84-$96,705.69 annually. (Candidate qualifications will be considered when determining the starting salary)
Location: This position is based out of our 601-7700 Hurontario St., Brampton office. Although we operate within a hybrid workplace model, due to the nature of this program, this role is primarily on-site and/or community based.
What You Will Do:
Manage day to day operations and leadership to a multidisciplinary team (MDT) of staff responsible for the delivery of coordinated programs and services to clients and their families.
Ensure fidelity of a stepped care model and MDT work to provide effective and efficient delivery of services.
Work with the Director to set program goals using a Balanced Scorecard of priorities and targets and deliver on priorities in consultation with the team, community partners and other CMHA Peel Dufferin services.
Use personal lived experience and professional expertise to navigate service provision matters and ensure optimal client support and provider experience.
Advance direct service and administrative quality of programs by tracking service quality indicators and targets.
Provide direct supervision to staff. Observe staff with clients and conduct regular audits, supervision, and support professional development.
Manage the planning and monitoring of staff schedules, and workloads to ensure adequate coverage to meet operational requirements.
Manage recruitment, orientation, coaching, mentoring, performance management, learning and development for staff and students
Ensure compliance with organizational policies and applicable legislation (e.g. Occupational Health & Safety Act)
Participate in overall CMHA Peel Dufferin strategic and business planning, implementation, delivery and evaluation
This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
What You Need to Join Our Team:
A personal experience with mental health and/or addiction and established recovery, as well as a willingness to share experience
Bachelors’ Degree in health, social services or related discipline such as counselling and psychotherapy, social work or nursing; Masters’ degree is an asset
Registered Health Professional with a College or Association is an asset
Minimum of 5 years of Peer Support or direct service experience within the community mental health field
Minimum of 3 years of formal or informal leadership experience, including supervising a multidisciplinary team, program development and day to day operations.
Knowledge of mental health legislation, serious mental illness, concurrent disorders and/or dual diagnosis and recovery-based
Strong peer support skills and working knowledge of service support models such as Recovery Oriented practice, Psychosocial Rehabilitation, Harm Reduction, and other evidence-based best practices
Demonstrated knowledge of Peer Support Values and Core Competencies
philosophy and practices.
Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence
Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework
Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
Fluency in a second language, including ASL (American Sign Language) is considered an asset
Valid Canadian driver’s license and access to an insured automobile in good repair
A satisfactory Vulnerable Sector Screening (Police Check) report
Deadline to Apply: Monday, November 10, 2025 at 5:00 PM
At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.
Apply Now and EMPOWER your career!
CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups.
*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).
Accessibility Statement
When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at HRrecords@cmhapeel.ca
Use of Artificial Intelligence (AI) in Recruitment
To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.
Next Steps
We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.
