Job Family Regulatory Compliance About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Job Description Summary The Insurance Supervision Analyst is responsible for conducting pre/post-sale business reviews of select independent licensed insurance agents affiliated with World Financial Group Insurance Agency (WFGIA). Review client files to assess, track findings, detect, and mitigate company risk. Conduct branch audits in adherence to supervision and compliance requirements. Job Description Responsibilities Conduct pre/post-sale insurance business reviews of select independent licensed insurance agents including new agents, special supervision agents, agents under investigation, etc. Initiate, review, track, and provide reporting for client and agent file reviews in adherence with department policies, procedures, and regulatory requirements. Prepare reports that identify statistics, trends, and training opportunities for field agents. Provide corrective coaching and training to agents for adherence to policies, procedures, and regulatory requirements. Escalate issues to management, as appropriate. Assist in the development and implementation of training materials, such as bulletins and webinars. Help identify opportunities to improve workflow processes and communications with the field. Participate in department projects. Perform periodic field branch audits to ensure adherence to business and regulatory requirements. Qualifications Two years of insurance/financial services industry and supervisory/compliance experience Life Insurance License Customer and agent focused with excellent written/oral communication, presentation, relationship management, and interpersonal skills Ability to prioritize and implement multiple activities in a fast-paced environment Strong organizational skills and attention to detail Ability to work independently and in a team environment Proficiency using MS Office products Preferred Qualifications Post-secondary education in finance or business Knowledge of WFGIA processes and procedures Knowledge and application of life insurance industry concepts, practices, and principles Advanced proficiency in MS Excel Bilingual or Multilingual – fluent (oral and written) in French, English, Punjabi to complete required job duties and to communicate with a diverse agent and employee base. Expected to complete most business transactions with WFGIA in English, as management located in Ontario and in the U.S. speak English for daily/frequent communications Working Conditions Office Environment Valid driver’s license and vehicle required for branch review Occasional Travel
