This position has been designated bilingual, where English and French are essential.
While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement.
The Program Leader, Real Property Management Services (Portfolio Management and Development Planning) manages a group of employees at a site, usually including team leaders who provide services to the Client-Partners as part of large, complex and high-risk projects and programs. The incumbent provides support within one or more service line, monitors project activities, including those of contractors, consultants and stakeholders, and reports on those activities to the Client-Partners and DCC regional management. The incumbent leads a team of professionals and manages the human resources responsibilities for the team. The incumbent also manages the Client-Partner relationship. The incumbent develops creative solutions and ensures the team is focused on collaboration, and quality and timeliness of deliverables.
KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
Help the Site Manager develop and manage the financial aspects of the business unit (e.g. prepare and track budget, carry out financial reporting, monitor key performance indicators, allocate hours for service level arrangements)
Lead the development and delivery of services at the site, including cross-service line integration
Manage operations of large and complex projects or programs for multiple service lines (e.g. develop and manage service level arrangements, manage contracts, carry out quality assurance planning, update and track program financials, budgets and schedules, and oversee and manage program staff and consultants)
Help develop service level arrangements for special or unique programs to meet Client-Partner requirements
Provide technical advice and direction to team members
Perform quality control by reviewing deliverables from consultants and contractors, and conducting project site visits
Develop and manage service level arrangements
Manage and coordinate service line integration and collaboration within the business unit and between stakeholders
Support and promote regional and national objectives, as outlined in the Corporate Plan
Promote and manage business development opportunities
Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
Ensure quality standards are met, in line with corporate and Client-Partner expectations
Manage risk
Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, and manage performance)
Other
Conduct public consultations and presentations to promote awareness of programs
Respond to audit findings
Other duties as assigned
SKILLS
General and Specific Knowledge
Best practices, methods, trends and legislation in construction, engineering, architecture or environment services
Best practices and trends in strategic planning, financial management and human resources management
Project, contract and risk management principles
Health and safety management
Formal Education and/or Certification(s) and Experience
Minimum: university degree in construction, engineering, architecture or environmental services or related field with six years’ relevant experience, or the equivalent
Preferred: specialized knowledge, training or professional certification in one or more DCC service line
Abilities
Use applicable computer software and operating systems
Apply project, contract and risk management techniques
Demonstrate leadership and human resources management skills
DEVELOPMENT AND LEADERSHIP
Lead and manage direct and indirect reports
Provide functional direction and advice to other employees and to Client-Partners
WORKING CONDITIONS
Typical office environment with occasional travel
Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment
Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.
Your package includes:
Health and Wellness
100% employer-paid annual sick leave, and health and dental premiums
$400 wellness allowance to help cover expenses such as a gym membership
$1,500 for mental health services on top of regular $1,500 paramedical coverage
Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans
Home and Family
Life, accidental-death, and short-term disability insurance
Enhanced inConfidence employee and family assistance program
Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
Flexible workplace options, including $400 allowance every two years, to support working from home
Leave and Retirement
Public-service pension
Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans