What you'll do:
The Verifier reports to the Team Manager, Verification and is responsible to evaluate AgriStability applications to verify information and to identify problematic circumstances or administrative issues through a thorough review of income and expense statements in conjunction with inventory, receivables, payables and prepaid expenses to ensure they are reasonable and within program tolerances.
Interpret and evaluate applications/requests to verify information submitted by individuals, partnerships, corporations, trusts and cooperatives.
Identify problematic circumstances or administrative issues through a thorough review of income and expense statements in conjunction with inventory, receivables, payables and prepaid expenses to ensure they are reasonable and within program tolerances.
Contact producers and/or their authorized representative to obtain and exchange information, confirm program requirements, address complaints and resolve issues on behalf of customer.
Review applications within first signature signing authority and authorize payments as per program guidelines.
Document and maintain records of actions during the verification process.
Provide advice and guidance to external customers and stakeholders.
Communicate customer issues and trends to supervisor to improve customer service and program enhancements.
Qualifications:
To be successful in this position you will need a Grade 12 diploma, plus working knowledge of agriculture, farm tax and accounting practice. Other qualifications include:
Analytical skills with the ability to exercise sound judgment and solve errors or issues, while analyzing detailed information.
Written and verbal communication skills with the ability to communicate clearly to a variety of individuals including coworkers, customers and/or their agents.
Interpersonal skills; customer focused with experience dealing with any difficult and unpredictable situation in a calm, professional manner.
Self motivated, exhibiting initiative to contribute to overall unit’s success as a team player, or independently.
Accountability skills to appropriately manage one’s time, and organize priorities to meet deadlines and verification file quotas.
Knowledge and experience with database computer applications, Microsoft Word, Excel and Outlook.
Experience in farm risk management programs.
A criminal record check is required.
Should the successful candidate participate in the Crop Insurance or AgriStability Programs, their account must be in good standing.
Competencies:
Service Excellence: Always displays respect, professionalism and dignity in daily interactions. Takes a variety of actions to fully understand and meet a customer’s needs. Follows through on commitments and responds to inquiries, emails, requests and complaints in a timely fashion.
Personal Leadership and Development: Models integrity and inclusiveness by being open, acting with empathy, sharing resources/knowledge across teams and being respectful of all skills and viewpoints. Listens and influences others to generate enthusiasm. Balances organizational, team and individual commitments.
Strategic Thinking: Has a clear understanding of organizational objectives and aligns daily tasks to strategic goals. Helps others understand how their work goals and activities relate to the organization’s vision, mission and strategic direction. Prioritizes work in alignment with organizational objectives.
Decision Making: Uses information to make timely and appropriate decisions for the position. Can clearly explain their theory behind the decisions they made. Will move the decision making to the appropriate level when the decision is outside of the position scope.
Innovation: Thinks outside the box to identify new solutions. Recognizes the value of different opinions, approaches and perspectives. Challenges the status quo when needed and looks for ways to improve internal processes or practices.
Analytical Thinking: Identifies discrepancies within work and makes appropriate adjustments. Uses multiple sources to gather complete and accurate data. Asks questions to gain a clear understanding.
Team Collaboration: Respects contributions of all team members, demonstrating cooperation and support for team decisions. Participates in team building and works towards achieving team objectives. Tries to understand various points of view.
Building Organizational Community: Works independently, interdependently and participates as a contributing member across work teams. Is friendly, positive and professional with people they meet. Respects ideas and contributions of others.
Communication: Seeks to understand through facts and information. Conveys understanding and empathy from the other person’s perspective.
Accountability: Assumes responsibility for personal actions, behaviours and results. Honours commitments. Promotes integrity in others by maintaining consistent values and performance standards.
Performance Management: Assumes ownership of assigned duties with intentions of generating positive results. Achieves quality of work on a consistent basis. Participates in setting attainable team goals, priorities and work plans.
Planning and Risk Management: Creates a personal work plan that contributes to the goals and work assigned to self and team. Divides objectives into manageable tasks and sets deadlines to keep projects moving forward. Organizes and prioritizes work to implement plans.
Saskatchewan Crop Insurance Corporation (SCIC) is committed to equity, diversity, inclusion and accessibility. SCIC welcomes applications from all individuals and encourages applicants to self-identify in their application. We affirm our Commitment to Reconciliation as we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. Please tell us of accommodation measures required to help you be assessed fairly. Please note that the information you provide will be treated confidentially.
