Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
Effective November 1, 2025 this position isnot open to residents of Quebec; applicants must reside in a province or territory of Canada other than Quebec to be considered. Any roles available in Quebec will be posted separately.
About the opportunity
The Services Group provides dedicated and continuous remote yet hands-on, solution oversight to guide clients through the technical aspects of Dayforce implementation. Our team helps clients achieve a positive go-live experience by monitoring the project and aligning it with everyone’s primary goal – using Dayforce effectively and near-effortlessly from day one.
As we undergo an exciting growth period, we are looking for Project Managers for our Services team who can oversee multi-faceted, multi-location implementation projects; people who are solution-oriented, proactive, change management experts. We’re looking for project management professionals who can build a constructive working relationship with customers and takes accountability for deliverables, timeline, and budget, as well as coaching the project team to success.
You will make a profound contribution to the work we do with clients, working in close collaboration with internal and external teams to manage deliverables, executive level communications, timelines, and budgets. You will oversee and manage multiple projects for a wide range of clients across the entire Dayforce HCM platform.
What you’ll get to do
You will manage customer specific engagements to implement Dayforce HCM solutions
You will drive the delivery of services according to the agreed upon scope, timeline and budget and ensures a high level of customer satisfaction
You will manage multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support and R&D to ensure delivery
You will build a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success
You will deliver Organizational Readiness consulting in support of Dayforce’s Organizational Readiness toolkit.
You will apply Dayforce’s methodology to manage multiple concurrent projects ensuring quality, on-time, and on-budget implementation. You will act as the project governance checkpoint between the Dayforce and Customer Sponsors, ensuring leadership on both sides know what actions they need to take, obtaining sign-off on key decisions to keep things moving forward.
You will maintain open lines of communication, availability, and approachability with your customers, securing high satisfaction by delivering projects on time and on budget. You will influence and motivate the customer project sponsors, having the tough conversations around responsibilities, ownership, and delivery deadlines, verifying, and securing buy-in and commitment to accountabilities.
You will coach, mentor, and motivate the team, fostering a collaborative remote and onsite environment across Dayforce and customer team members.
You will have opportunities to provide Delivery Assurance services, ensuring the successful and timely completion of projects while mitigating risks and ensuring quality standards.
You will enhance your skills and knowledge, as well as that of your team and your customers, contributing to the enhancement of Dayforce Methodology and GPMO, providing feedback on tools and templates, and implementing best practices based on experience, insights, and new learnings as well as participant in Project Health Checks.
Skills and Experience we value
Bachelor’s degree or equivalent experience; PMI/PMP certification preferred
2+ years implementation project management experience on human capital management applications
Global payroll experience would be highly desirable
Proficient with the MS Office Suite and have exposure to relational databases and SQL
Experience managing the implementation of one or more of the following applications: Dayforce HCM, SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, ADP, Workday
Proficient in developing and managing project artefacts: project schedules, risk and issues registers, project charter, status reporting, comms plans, test plans
Managing multiple matrixed projects, ideally software implementations in a SaaS / Cloud computing environment
Proven track record of meeting and exceeding Implementation targets
Excellent organization, communication, and collaboration skills
Ability to drive results through a multi-disciplinary team with matrixed reporting relationships
Proven track record of meeting and exceeding Implementation targets
Promotes and ensures team adherence to Dayforce methodology, best practice guidelines and Consulting@Dayforce guidelines; provides thought leadership to improve the practice
Ability to lead and facilitate customer and internal workshops and sessions
Proven experience in change management and business process mapping
Consulting with C-level executives and upper management to communicate implementation project issues, solutions, and work arounds; participants and presenting in steering committees
Ability to travel as needed
What would make you really stand out
You know how to work closely with customers to understand the problems they are trying to solve
You use different tools to make connections and nurture open communication
You can gain trust, influence decisions, and teams, and work with internal and external contributors and stakeholders at any level
You can quickly come up to speed on your customers' business practices and industry to host teaching sessions that empower users to understand and engage with the system
You want to make a strategic, measurable impact on the success of customer projects, the growth of teams, and the global scaling of an exciting HCM organization focused on making work life better for all
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About the Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
