About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Toronto, Ontario, Canada (Hybrid) Internship Duration: January 2026 – April or August 2026 (4-8months) Supports the HR department in developing and deploying AI-powered agents using Microsoft Copilot Studio. The intern will assist in designing conversational flows, integrating agents with Microsoft Teams, and documenting use cases to enhance HR service delivery. Key Accountabilities Collaborate with HRIS and HR team members to identify automation opportunities. Design and build Copilot Studio agents for HR use cases (e.g., onboarding, FAQs, leave requests). Develop supporting scripts that will enhance/automate current HR infrastructure Connect agents to Microsoft Teams, SharePoint, and other integrated tools. Document agent workflows, prompts, and feedback loops. Assist in testing, refining, training HR team and publishing agents in a secure environment. Participate in AI Roundtable sessions and contribute to innovation discussions. Key Requirement The successful candidate should be working towards a Bachelor’s degree from an accredited university or college in Business Information Technology, Computer Science, or a related field. Scripting (Python, Groovy, Powershell, etc.), automation Strong written communication and analytical skills. Familiarity with Microsoft 365 tools (Teams, SharePoint, Outlook). Interest in conversational AI, automation, or HR technology. Ability to work collaboratively in a fast-paced environment. Experience with Virtualisation (VmWare, AWS, Azure, Google Cloud, etc.) Experience with Power Platform (Power Automate, Power Apps). Exposure to chatbot platforms or Copilot Studio. Basic understanding of prompt engineering and user experience design. Able to work full-time hours (40 hours per week) and open to being in the office at least two days per week, with flexibility depending on team needs Preferred Qualification Familiarity with JSON, APIs, or scripting languages is a plus. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers. At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.
