POSITION TITLE
HRIS, Pay & Benefits Administrator
POSITION LOCATION
Ottawa, Canada (Hybrid - Minimum 1 day/week in office)
REPORTS TO
Director Human Resources
CONTRACT TERM
Indeterminate
EXPECTED START DATE
December 1, 2025
POSITION LEVEL
Pro 1 ($52,700-$62,000)
APPLICATION DEADLINE
November 12, 2025
BACKGROUND
WUSC is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (including students, volunteers, schools, governments, not-for-profits, and businesses) who share this mission. Together, we influence systems change, and foster inclusive, youth-centered solutions that enable young people to thrive and belong. We work with all young people, with a focus on women and displaced populations. WUSC currently operates in 28 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, with an annual budget of approximately CAD $65 million. Our global team includes over 100 staff in Canada and more than 250 staff internationally, implementing a diverse portfolio of development projects in collaboration with numerous multilateral and bilateral donors, and philanthropic foundations.
Nature and Scope
The HRIS, Pay & Benefits Administrator ensures the accurate and efficient management of the Human Resources Information System (HRIS), payroll, and all employee benefits programs. This critical role is responsible for maintaining data integrity and regulatory compliance, optimizing HR processes through technology, and providing clear, reliable support to employees on all HRIS and benefits inquiries.
RESPONSIBILITIES
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HRIS Management (BambooHR)
Manage the full functionality of BambooHR, ensuring data integrity for all employee records, organizational structure, compensation, and performance data.
Process all employee lifecycle transactions, including new hires, transfers, promotions, terminations, and status changes.
Develop, generate, and distribute standard and custom HR reports, dashboards, and analytics for management and HR functions.
Act as the primary point of contact for HRIS inquiries, providing training and support to staff on system usage.
Support system upgrades, testing, and projects, while proactively identifying opportunities for process automation and efficiency improvements.
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Employment Documentation & Contract Lifecycle
Manage the end-to-end lifecycle of employment documentation within BambooHR, ensuring efficiency and legal compliance.
Prepare and issue accurate contracts (new hires, amendments, renewals) and legally compliant termination documentation in coordination with payroll functions.
Streamline and automate documentation processes, including self-service functionality for generating official letters (e.g., salary verification).
Periodically audit and update all contract and letter templates, utilizing the system’s e-Signatures feature and automated alerts for contract expiry tracking.
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Payroll and Time Management
Ensure accurate and timely bi-weekly payroll for Ottawa and some overseas staff by coordinating closely with Payroll Harmony.
Process all salary and insurance adjustments, input new hires, and manage terminations, while maintaining accurate payroll files.
Coordinate year-end processes (T4s, Employment Health Tax), Records of Employment (ROEs), severance, and service award payments.
Manage employee timesheets and time-off administration using Journyx, overseeing timely submission, resolving compliance discrepancies, and managing all PTO accruals and leave balances.
Collaborate with Corporate Finance to ensure accurate project coding allocations within Journyx.
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Benefits Administration
Administer all employee benefits programs (domestic and overseas).
Insurance: Manage all aspects of the insurance plan, including maintaining up-to-date employee data on vendor websites, processing monthly billings, liaising with brokers on renewals, and assisting employees with claims, coverage, and disability benefits/absences (including EAP scheduling).
Group Savings: Manage Group RRSP/TFSA accounts, liaising with the Royal Bank to open accounts for new employees and processing payroll contributions.
Leave: Calculate and manage maternity leave top-ups, including issuing related agreements and coordinating payroll accuracy.
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General HR and Onboarding Support
Conduct comprehensive payroll and benefits orientation for all new hires, ensuring all required documents are complete and accounts are created in BambooHR and Sun Life.
Provide general HR support, including maintaining quarterly organization charts (Canada/overseas).
Assist the HR team by processing vendor invoices and payment requisitions.
Maintain organized and confidential electronic employee files and records.
Work environment
Promote and maintain an organizational culture that advances gender equality, reduces power abuse and inequalities, and fosters trust, respect and safety.
Create a working environment is free from sexual exploitation, abuse and harassment (SEAH)
Ensure high standards of prevention and response measures for SEAH are in place consistent with the WUSC's safeguarding policies and WUSC's Code of Conduct.
Qualifications
Education: Bachelor's degree in Human Resources, Business Administration, or a related field. HR, Payroll, or Benefits certifications are a strong asset.
Experience: 2-3 years of experience in HR, with a strong focus on HRIS administration, payroll, and/or benefits management.
Technical Proficiency: Proven experience with a major HRIS platform (e.g., BambooHR, Workday, ADP, Ceridian). Experience with benefits plan design, compliance, and vendor management.
Analytical Skills: Strong analytical and problem-solving abilities with a keen attention to detail and accuracy.
Core Competencies: Excellent understanding of HR processes, policies, and best practices. Ability to handle sensitive and confidential information with discretion.
Software: Proficiency in Google Suite and Microsoft Office Suite
Communication: Strong written and verbal communication skills, with the ability to explain complex information clearly to employees.
Work Style: Highly organized, strong time management skills, ability to prioritize multiple tasks and meet deadlines while working independently and as part of a team in a fast-paced environment.
Languages
Complete fluency in English is required. Knowledge of French is [a strong asset/required].
Join Us. Our work is important, cutting-edge, and rewarding. We encourage curiosity, innovation, and flexibility.
WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.
WHY WORK WITH WUSC?
Here’s some of what you can expect working with us in Canada:
35-hour workweek, ability to work flexible hours
Remote-friendly workplace, with free access to our Ottawa office
4 weeks annual leave
Paid sick days (10) and special leave days (5)
Extensive health and dental coverage for you and your dependents, 100% covered by us
Group RRSP contributions, from day 1
300$ reimbursement for home office equipment
Parental leave top-up
Being part of a friendly, caring and enthusiastic team!
APPLICATIONS
WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to hr-rh@wusc.ca.
WUSC is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds and abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Candidates must be legally allowed to work in Canada. Please note that only the candidates selected for an interview will be contacted.
