What you'll do:
This position is available for up to 22 months with possibility for extension.
Reporting to the Team Manager, Infrastructure and Operations this position is responsible for the administration, maintenance, analysis, and deployment of SCIC’s corporate network communications’ infrastructure.
Administer and maintain SCIC’s infrastructure including recovery systems, remote access wireless systems, security systems, server operating systems, network services, virus protection systems, and network applications.
Analyze and troubleshoot infrastructure-related hardware or software issues and implement solutions to prevent recurrence.
Make recommendations for infrastructure improvements and new technical projects based on research and budget considerations.
Coordinate with external government and consultant IT departments on operations of head office and customer service office systems.
Conduct predictive and trend analysis on SCIC’s infrastructure, such as storage forecasts based on current growth and hardware requirements.
Research, develop, and implement security technologies in accordance with security policy, including firewalls, network architecture, VPNs, and user account policies.
Perform security analysis of the corporation’s existing architecture and develop strategies for future enhancements, such as secure ID implementations and network station upgrades.
Act as the first line of support to the service desk for network-related hardware or software issues.
Implement and document infrastructure procedures, provide technical assistance, and serve as a technical knowledge base to technical analysts/technicians.
Act as a subject matter expert and technical lead for a variety of projects.
Support and maintain cloud infrastructure, with a focus on Microsoft Azure services and integrations.
Qualifications:
To be successful in this position, you will need the completion of a diploma or degree in Computer Science, supplemented by three to five years of related experience.
Knowledge of Data Centre hardware, software, and architecture, including blade centres, SAN switching and SAN disk systems, network switching and routing, and designing systems with disaster recovery components that meet business needs.
Experience with LANs/WANs, networking, hardware troubleshooting, and PC-based software, particularly enterprise and campus-wide solutions.
Excellent network and server administration skills, including Active Directory, DNS, DHCP, Group Policy, and virtual machine management.
Experience with Microsoft Azure cloud services is required.
General understanding of cryptographic methods and experience in designing and deploying cryptographic controls.
Strong documentation and mathematical skills.
Knowledge of Cisco networking and Palo Alto firewalls is considered an asset.
A criminal record check is required.
Should the successful candidate participate in the Crop Insurance or AgriStability Pro-grams, their account must be in good standing.
Competencies:
Service Excellence: Evaluates service delivery and makes recommendations to enhance the customer service experience. Offers support to colleagues and customers that are in distress. Develops and implements practices and programs that will benefit the organization while improving customer satisfaction and customer experience.
Personal Leadership and Development: Seeks out continuous learning opportunities to further develop skills. Balances organizational, team and individual commitments. Acquires skills needed to continually enhance individual contribution.
Strategic Thinking: Asks questions to gain a clear understanding. Commits to achieving success at the team and organizational level. Translates high level and complex information into realistic plans.
Decision Making: Uses information to make timely and appropriate decisions for the position. Balances risk and potential implications before making a decision. Considers the interests of various stakeholders when making a decision.
Innovation: Looks at problems or issues from a variety of angles. Is a self-starter. Takes action to align the organization with planned changes.
Analytical Thinking: Makes suggestions at team meetings and to manager on potential/known issues and possible solutions. Identifies and breaks down critical components of complex situations to determine root causes. Predicts the need for change based on organizational circumstances.
Team Collaboration: Brings forward ideas, solutions and concerns to help the team problem solve and build solutions. Seeks the opinion of others when developing solutions. Builds cooperation and communication between multiple teams, recognizing when teams could work together for improved success.
Building Organizational Community: Shares resources to solve mutual problems. Works toward solutions that all team members can support. Actively supports a one team approach.
Communication: Responds to concerns in a respectful manner. Anticipates and prepares for responses or reactions with sensitivity and directness. Communicates complex issues clearly and with credibility.
Accountability: Treats everyone with respect and fairness. Takes personal responsibility for fulfilling own commitments and the commitments of the team. Seeks and/or provides challenging assignments as learning opportunities.
Performance Management: Achieves quality of work on a consistent basis. Completes all assigned duties on a consistent basis with energy and drive. Makes timely decisions to move work forward; takes responsible risks to improve services and achieve goals.
Planning and Risk Management: Considers risks when developing plans. Divides objectives into manageable tasks and sets deadlines to keep projects moving forward. Thinks ahead, evaluates risks and plans contingencies.
Saskatchewan Crop Insurance Corporation (SCIC) is committed to equity, diversity, inclusion and accessibility. SCIC welcomes applications from all individuals and encourages applicants to self-identify in their application. We affirm our Commitment to Reconciliation as we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. Please tell us of accommodation measures required to help you be assessed fairly. Please note that the information you provide will be treated confidentially.
