We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe
everyone should have access to the food they love and more time to enjoy it
together. Where others see a simple need for grocery delivery, we see exciting
complexity and endless opportunity to serve the varied needs of our community.
We work to deliver an essential service that customers rely on to get their
groceries and household goods, while also offering safe and flexible earnings
opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the
team to help push our shopping cart forward. If you’re ready to do the best work
of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees
have the flexibility to choose where they do their best work—whether it’s from
home, an office, or your favorite coffee shop—while staying connected and
building community through regular in-person events. Learn more about our
flexible approach to where we work. [https://instacart.careers/remote/]
Overview
The Instacart Business team is in a hyper-growth stage, and we are looking for a
world-class Senior Strategic Partner Associate to shape and scale the outbound
engine for Instacart Business as a critical driver of revenue. In this role, you
will manage a portfolio of mid-sized and enterprise customers, applying a
consultative approach to drive growth and foster long-term partnerships. You
will play a pivotal role in building actionable strategies, activating new
partners, leading cross-functional initiatives, and managing client
relationships to deliver value across the broader supply chain.
Core responsibilities include driving key business insights, recommending and
implementing scalable growth strategies, and assisting in the development of
sales strategies. You will also oversee operational processes, project manage
internal and external stakeholders, and develop go-to-market strategies in
collaboration with Product, Finance, Marketing, Legal, and Operations teams.
Additionally, you will identify feature gaps within the platform and help shape
improvements to enable distributors and brands to thrive.
This is an individual contributor role with tremendous growth potential as we
continue expanding our capabilities and redefining how we support business
customers. The ideal candidate is a forward-thinking, driven, and resourceful
individual who thrives in ambiguity, excels in collaboration, and can contribute
meaningfully to the next chapter of Instacart Business.
The Instacart Business & Supply Chain Team’s vision is to become the leading
technology provider for driving growth and efficiency across the food and
beverage supply chain. To lay the foundation for our supply chain aspirations,
we’ve started by focusing on serving business needs we know best: find more
businesses that have flexible spending and unplanned needs for food and
beverages. Our strategy has been focused on winning with end-business users
around this specific use case, while simultaneously building enterprise-grade
products to capture greater share of wallet and pitching solutions aimed further
up the supply chain. We are focused not just on meeting business objectives, but
on revolutionizing the food supply chain through creativity, perseverance, and
collaborative problem-solving.
About the Job
- Partnership Development: Engage with top-tier decision makers to position
Instacart as a trusted advisor and preferred partner, delivering tailored
solutions that meet their unique business needs.
- Strategic Account Management: Optimize existing partnerships through
strategic oversight and robust day to day account management practices to
maximize value and foster long-term growth.
- Drive Sales Execution: Execute the entire sales process from setting
commercials, managing contacting, strategic planning, deal closure, and
activation.
- Cross-Functional Collaboration: Work closely with teams across product
development, marketing, legal, and operations to sync business needs with our
capabilities, ensuring seamless delivery and innovation.
- Data-Driven Strategies: Leverage analytics to inform decisions and adapt
strategies to better meet the demands and challenges faced by large-scale
partners.
- Innovative Problem Solving: Address diverse and ambiguous challenges by
uncovering creative solutions through the use of new ideas, tools, and
perspectives, while fostering adaptability and collaboration.
About You
Minimum Qualifications
- Proven Experience: 5-7 years of experience in account management, or business
development. Startup and b2b sales experience is preferred but not necessary.
Solid History of achieving and surpassing goals & sales/growth targets in the
technology, grocery, or retail sectors.
- Strategic Sales Skills: Demonstrated ability to develop and execute sales
strategies that profoundly impact the business trajectory.
- Exceptional Communication: Skilled in articulating complex concepts to a
variety of stakeholders. Ability to create succinct and structured
presentations capable of telling a story and engaging C-level executives.
- Adaptability and Drive: Thrive in dynamic and ambiguous environments, showing
adaptability and a commitment to achieve. Self starter and solution-oriented
problem solver who can chart a course with limited direction. Can manage
multiple time-sensitive projects simultaneously and hit deliverables with
minimal direction
- Negotiation Mastery: Expertise in sealing the deal, characterized by strong
negotiation skills.
Preferred Qualifications
- Technical Proficiency: Comfortable with excel, ppt, CRM systems like
Salesforce and adept at conducting data analysis for pipeline building and
segmentation. Experience with large data sets and ability to extract business
insights from analysis
- Startup Experience: Background in fast-paced, early staged, innovation-driven
company settings where agile and responsive strategies are a norm.
LI-Remote
Instacart provides highly market-competitive compensation and benefits in each
location where our employees work. This role is remote and the base pay range
for a successful candidate is dependent on their permanent work location. Please
review our Flex First remote work policy here
[https://instacart.careers/flex-first/]. Currently, we are only hiring in the
following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills
required for the role. Additionally, this role is eligible for a new hire equity
grant as well as annual refresh grants. Please read more about our benefits
offerings here [https://instacart.careers/taste-of-instacart/].
For Canadian based candidates, the base pay ranges for a successful candidate
are listed below.
CAN
$153,000—$170,000 CAD
