About Bluerock TMS
Bluerock TMS is a rapidly growing SaaS Transportation Management System (TMS) provider, recognized globally for transforming logistics planning into a competitive advantage. We deliver fast, scalable, and analytically driven TMS solutions with proven ROI for customers across industrial, retail, and distribution sectors.
Role Overview
As part of our North American expansion, this role will be responsible for driving customer success and solution excellence across the United States, Canada, and Mexico. The position bridges commercial strategy, business consulting, and logistics technology, serving as a trusted advisor to Bluerock clients and internal teams.
Key Responsibilities
Lead customer discovery sessions to understand business challenges, operational goals, and system requirements.
Translate logistics and transportation needs into optimized Bluerock TMS solutions and implementation roadmaps.
Support pre-sales activities including product demonstrations, value mapping, and ROI case development.
Collaborate cross-functionally with Sales, Product, and Implementation teams to ensure seamless customer experience.
Contribute to RFP/RFI responses, pricing validation, and proposal documentation.
Advise customers on process optimization, automation opportunities, and best practices across supply chain operations.
Drive measurable customer outcomes post-go-live, focusing on adoption, retention, and expansion opportunities.
Own regional solution strategy for North America, aligning product capabilities with market and customer demand.
Serve as the strategic link between commercial, product, and customer success teams to drive ARR growth and retention.
Guide key accounts in identifying long-term transformation opportunities leveraging BlueRock’s platform and ecosystem partners.
Represent Bluerock in strategic discussions with partners, analysts, and enterprise clients to advance thought leadership.
Skills & Qualifications
3–7 years of experience in SaaS, logistics, transportation, or supply chain consulting (8+ for management-level role).
Strong analytical and communication skills with proven ability to connect business goals to technology outcomes.
Experience supporting solution design, implementation, or business process improvement initiatives.
Understanding of TMS, WMS, ERP, or logistics technology platforms preferred.
Fluency in English; Spanish or French is considered a plus for North American coverage.
Bachelor’s degree in a related field not required but considered a plus.
What We Offer
At Bluerock TMS, you’ll join an international team redefining the future of logistics technology. We offer a fast-paced, collaborative environment where innovation, ownership, and measurable impact are valued. You’ll have the opportunity to influence Bluerock’s growth in North America and shape logistics transformation for leading enterprises.
Hiring process
Apply
Click the “Apply” button to join our talent pool — you’re officially on our radar!
Initial Contact
If we see a potential match, we’ll invite you for a short video call to get to know each other.
Assesment
Take our in-house assessment challenge and let your talent shine!
Interviews
Through a series of interviews, we’ll explore how we can create a win-win by learning more about each other.
Offer
If it’s a match, you’ll receive a job offer and can prepare for an exciting journey with BlueRock TMS!
Bluerock TMS is an equal opportunity employer. We take pride in our diverse workforce and inclusive workplace. Within our small team of open-minded professionals, we foster the kind of engaging learning environment you’ve been looking for!
