Key Job Responsibilities Include:
Responsible for building strong customer relationships and delivering solutions. Oversee and monitor customer satisfaction levels and identify areas for improvement
Participate in the development of products and services to improve profit and increase Customer satisfaction
Building a potential customer pool and developing customer acquisition strategies
Market analysis and input into marketing plan
Responsible for reseller accounts and managing new contracts
Providing operational direction and supporting the implementation of programs and policies
Administrative duties include maintaining documentation of workflows, including submission of invoices, and expenses
Who you are:
You have a minimum of 6 years of experience in energy or related sales
Post-secondary degree or diploma in a related field an asset
You have the ability to identify issues and problem solve
You have excellent interpersonal skills
You have extensive customer service experience
Experience delivering product preferred
You are highly proficient in the Microsoft suite and Outlook
You have proven effective communication skills, both verbal and written
You have the ability to work independently as well as part of a Team
We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.
What we offer:
A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.
Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
Professional Development: We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases – Heritage Co-op values Team Members’ wellbeing.
At Heritage Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.
