Join Our Team as a Concierge!
We are seeking a dependable and professional Concierge for a residential property — a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.
Key duties & responsibilities:
Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.
Requirements:
Flexibility, availability, and the ability to address requests promptly.
Proven experience in hospitality, customer service, or related fields.
Ability to multitask and handle high-pressure situations.
Strong problem-solving and organizational skills.
Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).
Job Type: Full-time
Starting date: November 14
Shift Timings: 03:30 pm 11:30 pm
8 hours shift
Monday-Friday
Salary: $21 - $22 / h
Experience:
Customer service: 1 year (preferred)
Concierge/caretaker/building manager: 1 year (preferred)
Location: Coquitlam, BC
