This role provides enterprise leadership for RACWA’s AI agenda, directing the design, governance, and ethical deployment of AI solutions that uplift business performance and member outcomes. It will guide the development of AI standards, ensure compliance with regulatory obligations, and partner across the organisation to build fluency, trust, and disciplined innovation. The role is pivotal to accelerating responsible adoption and shaping RACWA’s future AI maturity. What will you be doing? Leading the enterprise-wide implementation of RACWA’s AI Strategy, ensuring alignment to ethical frameworks, regulatory expectations, member outcomes, and the strategic technology roadmap. Owning and evolving AI governance by maintaining the AI Ethical Use Standard, risk checklists, review processes, and advisory guidance to embed responsible AI decision-making across all initiatives. Providing expert advisory support to the Enterprise Data Council and other governance forums, guiding ethical risk management, compliance posture, and organisational readiness for emerging AI capabilities. Directing the design, delivery, and operationalisation of AI solutions that solve business problems, uplift productivity, and deliver measurable value through defined KPIs and adoption metrics. Building and managing the AI Innovation Lab / Centre of Excellence, driving idea intake, sandbox experimentation, controlled pilot development, and enterprise scaling of successful prototypes. Overseeing the AI innovation pipeline, ensuring disciplined intake, prioritisation, assessment, experimentation, and structured transition into production environments. Partnering with technology, security, data governance, and business leaders to ensure AI deployments are safe, secure, ethical, privacy-preserving, and technically robust. Driving AI literacy and capability uplift through targeted learning pathways, tailored education for different audiences, and the creation of Communities of Practice. Identifying, coaching, and supporting AI Champions across business units to accelerate responsible adoption and cultural embedding of AI-driven ways of working. Strengthening organisational culture and talent retention by mentoring and guiding specialists, fostering collaboration, and establishing career pathways within data and AI disciplines. What are we looking for in you? Proven leadership experience delivering enterprise AI initiatives, including solution design, ethical governance, innovation uplift, and workforce enablement. Demonstrated capability in developing and operationalising AI and machine learning models, including experience with Generative AI pilots and emerging technology experimentation. A strong record of implementing AI solutions that realise measurable business value, supported by clear performance indicators and adoption metrics. Hands-on experience in data analysis, modelling techniques, and AI lifecycle management, ensuring accuracy, transparency, and responsible deployment. Highly effective stakeholder engagement and influencing skills, with experience guiding cross-functional teams and translating complex concepts for non-technical audiences. A strategic mindset with the ability to embed AI literacy and ethical awareness across diverse business domains through coaching, education, and thought leadership. Tertiary qualifications in Computer Science, Data Science, Artificial Intelligence or a related discipline, with postgraduate study and certifications in AI, Machine Learning, Data Analytics or AI Ethics considered desirable. What can we offer you? Work with cutting-edge technologies and be part of a team driving digital transformation across RACWA. Join a team that values personal development and enables continuous learning opportunities, certifications, and career progression within a supportive and growth-focused environment. Benefit from flexible and hybrid working arrangements, including temporary remote work options and a focus on work-life balance. Contribute to high-impact projects or products that directly enhance RACWA's services to its members and the community. Be part of an organisation that embraces diversity and inclusion, ensuring a welcoming environment for all employees. Take advantage of a strong focus on employee wellbeing, including mental health support, wellness programs, and fitness incentives. Engage in meaningful community and social responsibility initiatives that align with RACWA's values and mission. About RAC RAC WA is a member-focused organisation dedicated to serving the Western Australian community. Our mission is to create a safer, more sustainable, and connected future for all Western Australians. RAC values inclusivity, diversity, and flexibility in the workplace. As an Equal Opportunity Employer, we welcome everyone. For assistance during the application process, contact Jason.crooks@rac.com.au. RAC is a purpose-led member organisation. Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State. Our Purpose is to be the driving force for a better WA. Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians. Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA. RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds. For any assistance please contact recruitment@rac.com.au
