Own and execute the end-to-end account strategy. Expand share-of-wallet (SoW) by developing/closing opportunities with acquisition (new logos), retention, & development mid-sized accounts. Drive sales in Personal Systems and Managed Device Services and expand services within the account. Maintain and execute comprehensive account strategies. Engage with executives and build strong customer relationships. Manage pipeline growth and ensure customer retention. Coordinate with various internal departments to align resources with client needs. Bachelor's degree in Business, Marketing, or a related field. Proven experience in sales, account management, or a related role. Strong understanding of sales processes and strategies. Experience working with medium business accounts is preferred. Strategic account leadership and the ability to act as the "account lead." Strong collaboration skills and the ability to lead cross-functional teams. Expertise in outcome-based selling and crafting value propositions. Proficiency in digital and remote selling. Ability to manage complexity and drive portfolio-based outcomes. Knowledge in P&L management. Strong business acumen & executive presence Strong understanding of a modern IT (services) ecosystem. & offerings Ability to develop strong relationships with influencers/decisions makers To navigate complex organizations to find expansion opportunities To lead meetings with high variety of senior-level stakeholders To leverage customer, industry, product and service knowledge to develop long-term growth strategies Culture of proactive business development, collaboration, accountability and follow-through with strong negotiation and deal closing skills Experience leading account teams on local and global scales New Technology and AI: demonstrated curiosity and confidence in adopting emerging tools and technologies—especially AI—to enhance sales performance, customer engagement, and productivity. The ability to quickly learn, adapt, and apply digital solutions in daily workflows, and to use AI insights to drive smarter decisions and more personalized customer interactions.
