Description
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We have an exciting opportunity for an Administrative Coordinator to join our Drop Bury team. The ideal individual would be a conceptual thinker with a strong attention to detail and superb organizational and time management skills. A multitasker who enjoys variety and thrives in a fast paced, always growing environment. If this sounds like you, we would love to connect!
Why TAK?
Full Time
Paid Weekly
Compensation: $18 - $22 per hour, DOE
Full Benefits Package (Medical, Dental & Vision)
Paid Time Off
401(k) with Company Match!
25K Company Paid Life Insurance
Independent Work & Team Collaboration
Career Development & Advancement Opportunities!
The Role
Manage calls and support to assist in driving positive field productivity
Key and maintain accurate customer service history and service call records
Assist daily with requesting utility locates as needed
Access, input and manage data in CSG, WFX, and ACSR, Penguin Data
Close work orders using proper solution and clear codes
Ad hoc reporting as requested
Support administrative functions of the office
Dispatch service requests to available technicians; act as liaison between technician and customer service team members
Strive to provide the best customer experience every day
Other duties as assigned
Requirements
Manage calls and support to assist in driving positive field productivity
Key and maintain accurate customer service history and service call records
Assist daily with requesting utility locates as needed
Access, input and manage data in CSG, WFX, and ACSR, Penguin Data
Close work orders using proper solution and clear codes
Ad hoc reporting as requested
Support administrative functions of the office
Dispatch service requests to available technicians; act as liaison between technician and customer service team members
Strive to provide the best customer experience every day
Other duties as assigned
Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting TAKRecruiter@takbroadband.com
