Veterinary Hospital Manager Location: Scarborough, ON Birchmount Animal Hospital has an excellent opportunity for an experienced veterinary client service professional to join our leadership team as our Hospital Manager. Under the guidance of the Regional Director and in partnership with the Medical Director, the Hospital Manager performs a wide range of administrative activities related to the practice. The successful candidate will be passionate about providing leadership and development to a multifaceted team that delivers high-quality veterinary services to our patients and pet owners. The role will require strong organizational, administrative and people skills to meet hospital deadlines and related goals. Skills and Qualifications: Minimum 2-3years experience supervising up to 30 staff members in multi-faced roles; delegate, motivate and coordinate Previous customer service and financial budget management experience. Administrative skills: scheduling staff, document control, filing, various reporting and coordinating office services (equipment/supplies/forms/procedures) Leadership skills: fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service Exceptional interpersonal skills; develop a respectful team-building atmosphere with your colleagues, while providing compassionate and professional relations with your pet parents and community Must be able to handle multiple tasks and deal with an environment of changing priorities and manage positive change - processes, people and growth Responsibilities: Positively represent the hospital and VCA Canada in the professional community and to our clients Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations Oversee the hiring, reviewing, disciplining and terminating of professional staff, and with the approval of the Regional Management team. P&L management & monthly review in collaboration with the Hospital Medical Director & Regional Management team Positively represent the hospital and VCA in the professional community and to the general public What VCA Canada Offers Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in! RRSP 5% Employer Group Match Program! Exceptional career development: there is room to grow here! Access to amazing mini-courses Membership and dues Wellness days, sick days, and vacation time Employee assistance program Continuing education benefits; paid to learn! Opportunities to give back to your community through VCA initiatives E-tools to assist with meditation, better sleep, exercise, and focus Virtual health care (telemedicine) offers quick access to quality care Generous personal pet care discounts And extra perks like shopping discounts and cool wellness apps! Learn more "why VCA Canada" with this link here: VCA Canada Birchmount Animal Hospital Email: careers.canada@vca.com for further information or click Apply Now! VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.
