Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Job Profile Code and Title: Property Specialist III – NU Regional Property Manager Job Family Group: Confirm Administrative Coordination & Facility Management Job Family: Facilities Management & Planning Pay Band: 6 The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Vision Statement We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus. Core Values: The Salvation Army Canada and Bermuda Territory has four core values: Hope: We give hope through the power of the gospel of Jesus Christ. Service: We reach out to support others without discrimination. Dignity: We respect and value each other, recognizing everyone’s worth. Stewardship: We responsibly manage the resources entrusted to us. ACCOUNTABILITIES: Daily Management of Properties and Facilities database. Approval of expenditures within level of authority. Responsible for the day-to-day resolution of contract and/or lease obligations and service issues. Manages environmental, security and safety management strategies and initiatives. Manages preventive and corrective maintenance programs to ensure compliance with applicable regulations and maintain integrity of assets. Monitors and maintains capital and operational budgets requirements for retail/DRC locations and monitor and manage expenditures within budget constraints. Prepares cost estimates and project budgets. Responsible for providing facilities risk management direction. Approval of trade, supplier and contractor invoices in accordance with project specifications. Review and approve change orders. Establish and maintain positive and effective working relations with internal and external stakeholders. Weekly/Ongoing Analysis and understanding of all Property and Tenant leases in assigned region. Maintains organized reporting structure for renewal notices and expiration of leases. Review lease summaries and prepare lease renewals utilizing data, store reports, financial statements, demographics and market values. Maintains current knowledge of property strengths and challenges. Continually analyzes demographics and determines positioning of retail locations. Develops proposals for National Director of Property for new locations and/or relocations. Facilitate lease renewal negotiations. Manages all leasehold improvements and property acquisitions to ensure projects complete on time, within budget, and in accordance with established scope of work and in adherence to local, provincial and or federal codes and regulations. Develop project work plans and schedules. Communicates initiatives, programs and critical information to all stakeholders. Ensures compliance with occupational health and safety policies, regulations and legislation. Negotiates building service contracts. Monitors and coordinates maintenance contracts. Manage insurance claims for the retail, DRC and truck claims. Review all incident reports and ensure corrective follow up is initiated, where applicable. Report incidents to the National H&S Committee and Internal Audit and Insurance as required. Monthly/Annually Liaises with Retail District Managers to determine store needs for the purpose of establishing annual store budgets. Review and renew service contracts with all 3rd party contractors and vendors. Negotiate pricing ensuring competitive pricing and optimal service. Source contractors as required. Analyze annual CAM reconciliations and advise on discrepancies. Other Other duties as assigned Health and Safety Ensure prescribed equipment, materials and protective devices for repairs, renovations and maintenance are provided. Ensure Occupational Health and Safety legislation and company policy are adhered to during repairs, renovations and maintenance. Take all reasonable precautions to protect workers during repairs, renovations and maintenance. Ensure regular inspection of all retail/DRC locations. Ensure all contract personnel hold valid provincial insurance coverage and third party Liability insurance. Ensure all power equipment is serviced quarterly and any required annual inspections are completed. CRITICAL RELATIONSHIP MANAGEMENT Governance Boards and Councils: Internal: National Director of Property, NRO Leadership Team, NRO District Managers and DRC Managers, NRO Business Committee, NRO Real Estate Advisory Group, THQ Finance, THQ Accounting, THQ Internal Audit, THQ IT and other THQ Business Partners, National H&S Committee External: Landlords, Vendors, Guest, & Donors MANAGERIAL RESPONSIBILITY: Reports directly to: National Director of Property, NRO Direct reports: None FINANCIAL AND MATERIALS MANAGEMENT: Material: Maintain assets, properties and equipment to prolong life and value. Financial: Proactively identify opportunities to optimize resource use, reduce waste, and implement cost-saving measures across resources and departmental tools, including DRC and Retail equipment, technology, and supplies. Oversee proper allocation, maintenance, and compliance with applicable legislation, TSA policies and NRO protocols, in collaboration with and under the oversight of the National Director. Continuously evaluate departmental expenditures, spending patterns, and vendor arrangements to identify efficiencies, cost-saving opportunities, and value-added solutions that improve operational and accounting performance. Assist with and facilitate national yearly budget preparation, support national year-end processes, and maintain relationships with national vendors relevant to departmental operations, in collaboration with and under the oversight of the Director, ensuring compliance with TSA policies and NRO protocols WORKING CONDITIONS: This is a permanent full time position. This job will involve travel locally, regionally and nationally with the majority of the time spent in an office environment. Travel will expose individual to weather conditions and work in stores and DRC will require the wearing of steel toe safety shoes, safety vests and dust masks where` and as needed. Successful applicant will need to be prepared to respond after hours to emergencies. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct. Education, Qualifications and Certifications: Bachelor’s degree in business or related area, and/or Certified Property Manager certificate. Alternatively, experience in the field of Property Management and equivalent combination of education in the field will be considered. Project Management certification is an asset. Construction background/experience an asset. Good working knowledge of Microsoft Office Suite, particularly Excel, Word and Outlook. Experience and Knowledge: Minimum 5 years demonstrated experience managing multiple commercial properties, in a multi-site or national environment. Proven ability to lead teams and coordinate operations to ensure proper maintenance and response to everyday and emergency situations. Demonstrated experience managing compliance, procedural oversight, and adherence to regulatory or organizational requirements Strong knowledge and practical understanding of insurance, property liability, and maintenance practices, including HVAC, Industrial equipment, commercial trucks and retail and warehouse environments. Experience developing and executing operational strategies to improve efficiency and drive cost savings Experience working in a mission-driven organization is an asset Skills and Capabilities: Demonstrated leadership, team development, and coaching skills, with the ability to foster accountability, collaboration, and high performance across multi-site operations Excellent organizational, planning, and project management capabilities, with experience coordinating complex initiatives and national processes Analytical and solution-oriented thinker with exceptional problem-solving skills and attention to detail Effective communication and interpersonal skills; able to engage, influence, and collaborate with stakeholders at all levels Knowledge of national and multi-site operational standards, business practices, and basic accounting principles High integrity, professionalism, confidentiality, and ethical standards, with a commitment to compliance and best practices Adaptable and flexible to changing priorities and dynamic operational needs Skilled in delivering clear written and oral communication, including reports, presentations, and briefings Self-motivated, disciplined, and proactive Demonstrated commitment to ongoing learning and professional development Committed to The Salvation Army’s mission, culture, and values Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion. Compensation: The target hiring range for this position is $65,776.57 to $82,220.71 with a maximum of $98,664.86. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
