Manager of Clinical Practice

Bayshore • Toronto • 2d ago

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. Integrated Care Solutions NRIO, a division of Bayshore HealthCare, is proud to offer community-minded, progressive brain injury rehabilitation that produces lasting results. We strive to empower individuals with the tools, guidance, and opportunities to enhance their overall quality of life. With a team of diverse and seasoned healthcare professionals, we customize treatment programs in a variety of environments: 24-hour residential treatment, supported living, community programs, and therapeutic day programs.

We utilize a person-and family-centered care (PFCC) approach, which recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings. POSITION SUMMARY

The Manager of Clinical Practice addresses the clinical needs of the NRIO Mississauga and Hamilton Rehabilitation Programs, which includes delegating to/supervising the Program Managers of these sites and providing direct support to clients as needed. The Manager of Clinical Practice also works collaboratively with the Senior Manager and Clinical Director, under the direction of the Director toward achieving clinical excellence in client care within all NRIO programs, focusing on health and safety, medication management; clinical training and supervision of field staff; and client intake, care plans, and discharge processes. DUTIES & RESPONSIBILITIES

Client Care & Clinical Oversight • Support pre-admission processes including intake planning, client assessments and planning for equipment/pharmacy coordination, and staff training • Provide direct nursing support / nursing rounds for all programs, as needed • Participate in case conferences, and contribute to client-centered care plans; initiate updates to plans as needed • Provide clinical expertise within scope of practice and ensure services align with best practices and regulatory protocols • Demonstrate cultural humility and integrate trauma-informed, person-centered approaches in client care • Participate in client discharge planning • Demonstrate and apply knowledge of Standards of Practice set by the provincial regulating body • Provide direct/floor hours for client care as needed • Conduct medication reconciliation during client intake and discharge • Review medication administration record monthly and in the event of medication changes • Ensure compliance with medication administration policies and procedures Employee Management & Development • Provide clinical supervision/direction to the NRIO Mississauga and Hamilton Program Managers; conduct annual performance evaluations and initiate disciplinary actions as required • Participate in performance evaluations of field staff and professional reviews of consultants as requested by the Senior Manager and/or Clinical Director • Ensure staff have necessary tools, licenses, and competencies • Ensure compliance with legislative standards and company policies • Develop, deliver, and evaluate training and education programs for staff, including controlled acts transfer of authority (TOA), and virtual modules; support maintenance of accurate records • Lead implementation of Modified Work Programs Operations & Quality Assurance • Represent Bayshore in community events and healthcare/business committees • Engage in quality improvement initiatives aligned with the Quality Management System • Participate in audits and review client documentation • Ensure compliance with Public Health, Ministry of Health, and Bayshore policies • Serve in the on-call manager rotation • Conduct final quality assurance review of all NRIO reports Health & Safety • Serve as Joint Health & Safety Committee (JHSC) co-chair • Promote safe work environments and ensure compliance with health and safety regulations • Participate in proactive safety activities; monitor injury prevention protocols • Report risks and complete accident documentation within 24 hours for injured staff • Work safely at all times according to Bayshore standards • Support with infection prevention and control (IPAC) protocols • Ensure appropriate equipment maintenance and supply inventories • Participate in audits and inspections, incident reporting (RL6), and action plans • Lead emergency preparedness and risk planning protocols and initiatives Professional Conduct & Development • Participate in internal and external continuing education; share knowledge with staff • Maintain confidentiality of client and corporate information; uphold privacy and cybersecurity safeguards • Facilitate effective communication strategies to support quality care and positive relationships • Communicate relevant practice issues and adhere to Bayshore Policies and Procedures • Complete other tasks as requested.

QUALIFICATIONS Education • Current license in good standing with the College of Nurses of Ontario (CNO) • Maintain Continuing Education Requirements (CEUs) as mandated by the CNO • Canadian Certification in Occupational Health (COHN-C) preferred • Joint-Health & Safety Committee (JHSC) certification preferred Experience • 5+ years of experience in health care, preferably home health care & hospital • 5+ years of experience with progressive responsibilities in a supervisory or leadership role • Experience serving on a JHSC committee as co-chair Skills & Abilities • Strong initiative, organization, and oral / written communication • Technologically proficient • Ability to work flexible hours, including occasional evenings and weekends • Ability to travel between locations; maintain a valid driver’s license, vehicle, and insurance • Embody Bayshore values: compassion, excellence, reliability • Skilled and comfortable with managing challenging behaviors (e.g., aggression, elopement, inappropriate conduct) • Skilled in supporting neurodiverse individuals and those with acquired brain injuries, mental health conditions, dual diagnoses, and complex behavioural needs • Strong understanding of health and safety legislation to ensure compliance and promote a safe working environment Ready to join us? If you are a keen individual looking for a full-time opportunity in an exciting, interactive and dynamic environment , you have found it with Bayshore Integrated Care Solutions – NRIO. At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual’s purpose, potential and wellbeing. Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes. Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.