As a key member of the Leisure Sales team, the Leisure Travel Advisor will be
responsible for managing clients' trips from trip inspiration to trip
conclusion.
This role will work closely with a team of travel professionals and report to
the Regional Manager.
In-office position in Cambridge, ON.
Expedition Expectations
- Provide leisure travel sales by building a clientele of new and existing
business
- Have a keen sense of customer service, surprising and delighting clients
- Problem solve and advocate for clients with our suppliers.
- Build a client base through Virtuoso marketing, local events, and personal
networking
- Sell DT strategic supplier products
- Plan detailed multi-country itineraries, analyze different air routing for
price and schedule and arrange travel accommodations and services
- Research and provide solutions to client travel-related problems
- Provide excellent customer services to internal and external clients
- Continued education via Virtuoso Travel Academy, internal programs, and
travel
- Follow design templates to create client documents for before, during, and
after trips.
- Comfortable in a sales environment with strategic sales goals.
Passport to Success
- 2+ years travel agency or travel advising experience an asset
- TICO certification
- Proficiency in Microsoft Office Software
- Demonstrated professional customer service skills
- The capability of maintaining a favorable company image when interfacing with
outside sources
- Proven pursuit of learning and self-development
- Ability to demonstrate personal and organizational integrity
- The capability of working in a team environment supporting management and
staff, following policies, providing feedback, assisting in special projects,
and taking on additional responsibility
- Effective oral and written communications skills
- Organizational skills that result in high productivity
- Must be able to lawfully work within Canada
Going the Extra Mile
- Familiar with Virtuoso
- Client Base knowledge
- Bachelor’s degree or equivalent business education preferred
Embark on the next step in your career journey with Direct Travel!
As one of the fastest growing Travel Management Companies (TMC) in the world,
Direct Travel is committed to reimagining what is possible for the industry,
including business travel, personalized experiences, and meetings & events.
Under the forward-thinking direction of our experienced leadership team, we are
rapidly expanding and leveraging next-generation technologies to deliver on our
vision for The Perfect Trip. This is your opportunity to grow your career and be
part of a dynamic team that is setting the new standard of travel and service
excellence. If you’re passionate about innovation and ready for what’s next,
we’d love for you to join us!
Benefits Onboard
In addition to Medical, Dental, and Vision benefits Direct Travel offers an
employee rewards and recognitions program, Total Rewards Package which includes
Wellness, Sustainability, DE&I initiatives, and Mental Health Support.
Our Brand Voyage: Direct Travel
Direct Travel is a leading provider of corporate travel management services. By
leveraging both the expertise of its people and innovative solutions, Direct
Travel enables clients to derive the greatest value from their travel program in
terms of superior service, progressive technologies, and significant cost
savings. The company is led by CEO Christal Bemont and Executive Chairman Steve
Singh, noted business investor and founder of Concur. Direct Travel has offices
in over 80 locations and is currently ranked among the top providers of travel
on Travel Weekly’s Power List. For more information, visit www.dt.com
[https://www.dt.com/].
Direct Travel is an EOE/AA/Veteran/People with Disabilities employer
If you're ready to chart a new course and advance your career with the valuable
moments and travel experiences that await, we welcome you to submit your resume
for consideration at Direct Travel.
Qualifications
- 5+ years leisure industry experience.
- 3+ years GDS (Apollo or Sabre) experience.
- Bachelor’s degree or equivalent business education preferred
- Proficiency in Microsoft Office Software
- GDS Experience with Apollo or Sabre
- Demonstrated professional customer service skills
- Ability to work nights and weekends when needed
- Capability of maintaining a favorable company image when interfacing with
outside sources
- Proven pursuit of learning and self-development
- Ability to demonstrate personal and organizational integrity
- Capability of working in a team environment supporting management and staff,
following policies, providing feedback, assisting in special projects, and
taking on additional responsibility
- Effective oral and written communications skills
- Organizational skills that result in high productivity
- Must be able to lawfully work within the US and have unrestricted work
authorization for US
- This is not necessarily an exhaustive list of responsibilities, skills,
duties, requirements, or efforts associated with the position.
