The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University.
The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution.
In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students.
Priority consideration will be given to those who are available to work Tuesdays and Thursday, specifically in the morning.
Job Summary
Society 58 is a service built on three pillars: used books, clothing and tickets. Society 58 provides students with the opportunity to buy and sell used textbooks. It is a place to find books for cheap, as well as make some money off of old books. They offer students a wide range of school supplies at competitive prices, as well as Queen's clothing and merchandise. Society 58 also provides a custom clothing and merchandise program that can customize just about anything, catering to all groups on campus. Society 58 can also arrange for chartered buses, and act as a source of information for Kingston Transit, for all your bussing needs Society 58 is also the concert and event ticketing centre on campus, selling tickets for a wide range of events from Queen's Musical Theatre shows to Grad Club and Ale House concerts, as well as to chartered trips to sporting or cultural events (like NHL games or Cirque du Soleil).
Responsibilities
Attend all training sessions (including ones during the last week of August) to become familiar with the service and learn and adhere to the general operations of the service
Work all scheduled shifts or find a replacement for any shift you are unable to work
Be productive, efficient and attentive in completing assigned tasks during shifts
Arrive 5-10 minutes early and be ready to work on-time for any scheduled shift
Respect and adhere to all procedures as outlined in the service Discipline Policy
Follow all AMS policy as outlined in the AMS Employee Policy and Procedures Manual
Complete evaluations and attend evaluations meeting
Be available to work during orientation week (first week of September)
Possess strong organizational, interpersonal, and customer service skills
Create a welcoming environment in which all customers receive your full attention, their questions are answered to the best of your abilities and complaints are handled in a calm and helpful manner
Strive to foster a warm and comfortable atmosphere in which all coworkers, Managers, and customers are treated with respect.
Understand and be able to effectively use all Point of Sale (POS) systems
Have strong product knowledge and be able to relay such info to customers
Assist customers in their selection of products
Exhibit a sufficient knowledge of the Consignment Policy to be able to explain it to customers
Fold and tidy the clothing area
Properly shelve and organize the books
The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.
