The Associate Product Manager will lead the development, oversight, and performance tracking of assigned product lines. They will be responsible for supporting product design and execution throughout all stages of the product lifecycle, ensuring alignment across multiple distribution channels. This role requires deep product expertise and a proven track record of managing one or more product lines independently. Position Responsibilities: Product Development & Management Handles a specific product line(s) by crafting new products, suggesting improvements, and addressing blocking issues Responsible for delivering on product projects and enhancements by working closely with cross-functional teams (e.g. Pricing, Marketing, Claims, Underwriting, Finance, Systems) Defines, develops, and approves product build suitable for both targeted client needs and business goals Handle end-to-end product initiatives, including the development of new products and improvements to the existing portfolio Ensure effective and timely resolution of product problems, identifying where appropriate process/service improvements are needed Support the annual business planning process, including identifying key opportunities to grow the business across all channels Supervise key financial drivers relative to targets and identify trends Deliver product-specific training Marketing Responsible for regular evaluation of existing product sales & marketing material to ensure they remain effective and up to date Encouraged to identify and champion marketing-related sales opportunities, ensuring they align with Affinity and strategies of interested parties Cross-Functional Responsibilities Provide subject matter expertise in assigned product categories to other departments or projects as requested Negotiate support area resources as required Provide second-level support for claims and service teams to resolve issues Required Qualifications: Minimum 5 years of dynamic financial services experience with 1-2 years of product management experience Knowledge of the product line and goals of the department Excellent interpersonal and communication skills Knowledge and application of competitive information Solid presentation skills to cross-functional teams Excellent interpersonal and priority-setting skills Good project management skills and well-developed negotiation skills Excellent presentation skills, including PowerPoint, graphs, charts, etc. Ability to influence without authority When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-Hybrid About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Waterloo, Ontario Working Arrangement Hybrid Salary range is expected to be between $68,775.00 CAD - $114,625.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
