Your Moneris Career - The Opportunity This function is accountable to the Manager, Site Reliability Engineering and DevOps Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility. Your Moneris Career - What you'll do We are seeking a talented and motivated Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will play a crucial role in ensuring the reliability, performance, and scalability of our systems. You will work closely with development and operations teams to build and maintain robust infrastructure, automate processes, and improve overall system health Monitor and maintain the health, performance, and availability of our systems and services. Develop and implement automation tools to streamline operations and reduce manual intervention. Troubleshoot and resolve incidents, ensuring minimal downtime and impact on users. Participate in root cause analysis and implement preventive measures to avoid future incidents. Monitor Service Level Objectives (SLOs) and error budgets to ensure system reliability and performance. Collaborate with development teams to design and implement scalable and reliable infrastructure. Continuously improve system reliability through proactive monitoring, capacity planning, and performance tuning. Participate in on-call rotations to provide 24/7 support for critical systems. Document processes, procedures, and best practices to ensure knowledge sharing and consistency. Your Moneris Career - What you bring 2+ years of experience in a Site Reliability Engineering or similar role. Background in Linux operating systems. Working knowledge of cloud platforms, particularly Azure, and containerization technologies (Docker, Kubernetes). Proficiency in scripting languages (Python, Bash, Ruby) and infrastructure-as-code tools (Terraform, Ansible). Experience with monitoring and logging tools (Prometheus, Grafana, ELK stack, Dynatrace, CheckMK). Familiarity with GitHub for version control and collaboration. Good understanding of networking, security, and system administration. Excellent problem-solving skills and the ability to work under pressure. Strong communication and collaboration skills. Self-starter with the ability to work independently and take initiative. Preferred Qualifications: Familiarity with database management and optimization. Knowledge of microservices architecture and distributed systems. Experience with building and maintaining code in Java, JavaScript, and React. Your Moneris Career - What you get At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career. Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA) Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #LI-Hybrid #TECH-IND Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. Meet Moneris. We’re the original Canadian fintech. Powering businesses—from the smallest micro-merchant to large enterprises—with the commerce solutions, expert knowledge and local support they need to reach their full potential. That’s why we exist. For 25 years and counting, we’re proud to be the partner Canadians rely on to kickstart their dreams online, expand to a brick-and-mortar space or find new ways to connect with customers in their community and beyond. Our commitment to you. From coast to coast to coast, Moneris is proudly powering Canadian commerce for businesses, big and small. Our success is rooted in the dedication of our team members, whose skills, talent, and passion make it all possible. We provide resources, opportunities and an inclusive environment that empower our people to drive their careers forward and, together, create a positive impact on Canadian businesses. Powering Canadian commerce. Empowering you. Recognized for Inclusion Moneris is proud to be recognized as a 5-Star DEI Employer, reflecting our commitment to creating an inclusive, welcoming workplace where everyone belongs. Moneris.com/careers Join our Talent Community.
