Position #: 9007257 (49734)
Expected Start Date: November 24, 2025
Union: CUPE
Facility: Regina Corporate Office College Avenue
City/Town: Regina
Department: Digital Health - Laboratory Medicine South
Type: Full-time regular
FTE: 1
Shift Information: Days, Standby
Hours of Work: 28 shifts of 8 hours per 6 weeks
Relief: No
Float: No
Field Hours: No
Salary or Pay Band: Pay Band 11 $22.600 to $24.210 (3 step range)
Travel Required: Yes
Job Description: Performs maintenance, monitoring, troubleshooting, testing and certification of client information system software. Provides end-user support and training. Ensures data consistency, accuracy and security of access to the software
Human Resources Exemption: No
Educations:
Office Administration certificate
Experience:
Twelve (12) months previous experience working with an electronic information system to become familiar with software applications
Key Activities:
A. Support / Maintenance / Security
Provides hardware/software support to end-users via the Information Systems support structure through troubleshooting and problem solving.
Maintains functionality of the software.
Ensures security for access to software applications.
Provides on-the-job guidance for end-users of the software.
Views and updates data in the provincial Shared Client Index.
Reviews and recommends changes in policies and procedures for the electronic information system and software.
Liaises with department managers regarding software needs.
Creates tables and code indexes for the electronic information system.
Assists in design and adaptation of the registration software to facilitate clinical and health documentation
B. Training :
Coordinates the design and maintenance of training programs.
Develops manuals for support and end-user reference.
Provides training for end-users, including physicians and staff.
C. Testing and Certification:
Develops, performs and evaluates tests for the certification of application and system upgrades.
Documents and monitors test results and application/system performance.
D. Quality Assurance :
Conducts established database monitoring and maintenance procedures to ensure data entry consistency and accuracy.
Follows up on problems/issues in a timely manner, identifying required re-training and/or data repair
Knowledge , Skills & Abilities:
Advanced computer skills and network understanding
Analytical skills
Problem solving skills
Decision making skills
Basic medical terminology
Ability to work independently
Communication skills
Organizational skills
Interpersonal skills
Other Information
Valid driver's license, where required
For more information on the city of Regina please visit https://www.regina.ca/
Certified by the Canadian Society for Medical Laboratory Science
Official Description at: //www.working-for-health.ca/supportjobevaluation
Licensed & registered by College of Medical Laboratory Professionals of Saskatchewan
