Join our team and what we'll accomplish together
The Outside Plant Engineering team is a high-performing group of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. The team is responsible for all Legacy Network Facility designs for the TELUS core network and is the gatekeeper of the TELUS Copper and Fiber network within British Columbia.
As a Design Specialist II in Outside Plant Engineering you will work as an integral member of the leadership team. You are passionate about being strategic. You are excited to seek opportunities to streamline, automate and transform our tools and processes. Your creativity and innovative thinking knows no boundaries. Your daily mission will be to facilitate the creation of timely, accurate and cost effective outputs for our partners in the build process, while searching for ways to further enhance and optimize our business with a continuous improvement mindset.
You will leverage your technical knowledge of telecommunications combined with your strategic thinking and planning skills to help shape the future of TELUS’ award - winning network.
What you'll do
Manage technical specifications for outside plant networks
Prepare estimates for customer requests and billing
Ensure adequate capacity of outside plant copper and fiber network is maintained
Ensure schedules and deadlines are monitored and adjusted appropriately
Review Outside Plant Design jobs for quality/reliability
Write detailed Statements of Work to external contractors (defines work activities and deliverables)
Sign off on Contractor quotes whether to proceed or seek more bids
Communication:
Liaise with internal and external customers to determine needs, negotiate issues to resolution, and respond to or resolve customer complaints.
Liaise with developers and municipal officials to provide communication infrastructure solutions
Lead meetings with key-stakeholders to ensure success outcomes on a project by project, job by job basis
Act as a prime interface between TELUS and our contract design teams to ensure key date metrics are met
Additional Responsibilities:
Maintain quality standards for the engineering designs
Cultivates internal relationships with project managers, planners, engineering manager, and engineering technicians to ensure smooth workflow and strategic alignment with priorities
Ensure processes are in place for quality assurance, cost control and invoice processing for external engineering labour
Provide a single point of contact for external departments as required for special projects and programs as required
Lead and/or participate in the development and preparation of financial analysis, studies, reports, and associated presentation material
Acting as a technical consultant for Network Infrastructure Design, Network Construction personnel and other stakeholders
Work closely with the other Network Planning groups, Capacity Management, Project Management, Regulatory, and Real Estate to carry out assignments requiring specialized network
Knowledge and awareness of potential cost, operational and service impacts and tariff implications
Liaise with Power Companies, Gas Companies and attend regularly scheduled meetings to cover Joint Use technical specifications used for design and construction
What you bring
Degree in Engineering and/or equivalent practical experience
The ideal candidate should have experience in drafting design tools, a working knowledge of municipal and civil policies and procedures, as well as expertise in accepted engineering standards and practices for provisioning the network, along with knowledge of fiber optic infrastructure
Expert-level knowledge of engineering processes and regulatory policies, along with detailed expertise in design systems and tools such as SAP, AutoCAD, JIRA, and Spatialnet
Demonstrated ability to produce designs based on sound engineering economic analysis and network standards, along with strong skills in planning and organizing to meet scheduled deadlines
Ability to effectively interact with external customers while working collaboratively in a team environment and with other departments
Must be willing to work in locations that preclude your ability to return home every day, on an as required basis
Demonstrated effective oral and written communications skills
Great-to-haves
Ability to prioritize and multitask in a fast paced, deadline driven environment and adapt to changing priority schedules
Prior participation in the planning, material ordering, design and deployment of network equipment in a telecommunications or data center environment
Familiarity with low code platforms such as JIRA and Appian