Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At the intersection of technology and creativity, this role offers an exciting opportunity to shape next-generation business applications that are transforming the way PwC creates value for clients and colleagues. Working within a dynamic environment where AI drives productivity and innovation, you’ll contribute to pioneering solutions and help redefine how we design, build, and test cutting-edge technologies. As part of a high-performing team, you will be encouraged to champion bold ideas, advance transformative practices, and leverage the latest tools to elevate our work. As the QA Practice Lead, you’ll take ownership of establishing and evolving quality assurance practices, processes, and tools to ensure our technology solutions are thoroughly tested, efficient, and reliable. You’ll lead the transformation to an automation-first approach, leveraging the latest tools and AI agents to streamline the development, execution, and reporting of quality tests. In this leadership role, you’ll guide a team responsible for designing, implementing, and maintaining both manual and automated testing procedures, as well as conducting functional, system, integration, and performance testing to deliver robust solutions. Your expertise and vision will be key to delivering high-quality solutions that not only meet, but exceed, PwC’s commitment to innovation, client satisfaction, and ongoing technological advancement. Meaningful work you’ll be part of As a Quality Assurance Practice Lead at the Senior Manager level, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to: Lead and manage a team of QA professionals to support business application development Promote and implement an automation-first mindset across all QA processes Increase use of AI in QA workflows to improve productivity and test coverage Develop, implement, and optimize comprehensive testing frameworks and processes Design and maintain manual and automated testing procedures for Gen AI projects Conduct functional, system, integration, and performance testing for technology solutions Ensure rigorous testing and validation to deliver reliable solutions Analyze requirements and user feedback to enhance testability and completeness Drive defect management and resolution through effective tracking and analysis Contribute to project planning by integrating QA insights and risk evaluations Experiences and skills you’ll use to solve Experience in testing for complex applications Expertise managing technology QA teams Leveraging advanced automated testing tools and platforms to enhance efficiency and test coverage Experience with Gen AI and agentic solutions in QA workflows Proficiency with JIRA, Azure DevOps, and defect tracking systems Experience with automation frameworks such as Playwright, JMeter, Postman Ability to write medium complexity SQL queries; experience with SQL and MongoDB Familiarity with application security and accessibility testing Ability to write code/scripts in Python and TypeScript Experience with Agile methodologies and UX principles (user stories, prototyping, A/B testing) PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer Why you’ll love PwC We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Coaching and Feedback, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD) {+ 54 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation. Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons. Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.
