Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com. What we offer: Work-life flexibility Hybrid work environment Variable annual incentive plan Generous annual vacation allotment Top-notch flexible benefits plan including family building and gender affirmation Retirement Plan, matched contributions at 6% Access to a learning platform and educational assistance support Access to a virtual wellness platform Career development opportunities Wellness Flex Fund to support personal interest and activities Day off to volunteer in your community and other paid time off options Corporate discounts *subject to employment agreement Job Summary: As Manager, Operational Risk, you'll lead how we identify, assess, and manage operational risks across Central 1. You'll work with teams throughout the organization to strengthen our risk management practices and build a strong risk-aware culture. What you'll be doing: Lead Risk Management Initiatives Partner with teams across the organization to implement and improve our operational risk management (ORM) and enterprise risk management (ERM) frameworks Guide the organization through risk assessments including Risk Control Self-Assessments, New Initiative Risk Assessments, and Fraud Risk Assessments Monitor and report on operational risks across the organization Drive Risk Awareness and Education Develop training programs that help employees understand risk in their day-to-day work Build a consistent approach to risk management throughout Central 1 Act as a subject matter expert and trusted advisor on operational risk topics Support Decision-Making Create clear, actionable risk reports for management Provide input on policies, standards, and procedures to strengthen our internal controls Maintain our Governance, Risk, and Compliance (GRC) platform Lead Projects and Collaborate Facilitate meetings with stakeholders at all levels Create project plans and drive initiatives forward Build strong working relationships across different teams and functions What you'll have: Degree in finance, risk, business, or related field (risk designation preferred) 5+ years of progressive risk management experience (business line experience is a plus) Strong analytical and quantitative abilities Understanding of treasury and payments businesses Knowledge of risk management concepts: operational risk, Risk Appetite, RCSA, Third Party Risk Management, Technology Risk, and operational resilience Experience with GRC platforms, risk analytics tools, and Microsoft Suite Excellent problem-solving and critical thinking skills Ability to break down complex situations into clear, manageable steps Strong communication skills—you can explain complex risk concepts to senior leaders and non-risk audiences Proven ability to build trust and manage relationships across different teams Experience writing policies, standards, and procedures Subject matter expertise in technology, information security, fraud management, or other operational risk areas Salary range: $100,000-$112,000 The salary range represents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. #LI-Hybrid Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team. Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com. Our total rewards package goes beyond what goes into your credit union account. For eligible employees, we offer a comprehensive compensation structure consisting of a competitive base salary and individual and company-wide annual incentive, matched contributions for your retirement plan and a top-notch benefits plan. Beyond the numbers, we think about you as a person, offering work-life flexibility, career development opportunities and a day off to volunteer in your community. Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We are welcoming of all applicants and we will provide an accessible candidate experience
