Job Summary:
Responsible for multiple tasks in the SUTA Department, including supervising and assessing productivity and efficiency of Corrections Administrative Staff and procedures. Facilitate correction of sales, transaction and use tax misallocation and deficiency errors as identified and confirmed by SUTA CA audit staff.
Duties and Responsibilities:
- Oversee all aspects of the SUTA Department corrections process including misallocation petition review, petition submittal, petition tracking and status, petition correction, and client billing.
- Provide information requested to personnel at CDTFA to assist in the correction of misallocations and deficiencies for Neumo’s clients.
- Oversee and assist on analysis of SUTA CA billing.
- Perform periodic review of inquiries to be submitted to the CDTFA.
- Answer and address billing questions by either contact with audit staff and/or CDTFA.
- Maintain forecast module and assist with revenue projections for SUTA budget.
- Assist Staff on correspondence of rebuttal letters to CDTFA.
- Maintain and distribute City Open Account status reports. Answer questions from City staff.
- Assist SUTA Analysts and Corrections Staff with petition questions.
- Available for special projects and/or requests.
- Demonstrate the principles of good customer service to all customers and colleagues.
- Demonstrate compliance with all company policies and/or regulations.
- Supervisory responsibilities - SUTA Corrections Administrative Staff
Knowledge, Skills and Abilities
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
- Office setting with a moderate noise level.
- The employee will work at an individual workstation, using a telephone and computer.
Physical Demands:
- Must be able to remain seated for extended periods.
- Regular use of a computer and other office machinery, such as printers and copy machines.
- Occasional movement around the office.
- Frequent communication via telephone.
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
