Company DescriptionGrow your career with a company that shares your passion! Sodexo has an exciting new opportunity to join Sodexo as our next General Manager located in Ottawa, ON. Salary: $100,000.00 - $120,000.00At Sodexo, we believe that every role contributes to a better day for those we serve. Our teams drive innovation, efficiency, and excellence across all areas of our business - from strategic planning and operations to people-focused support functions. Together, we create the foundation that empowers our frontline teams to deliver outstanding service and value to our clients, customers, and communities.Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.Job DescriptionAs the General Manager for our large multi-unit Campus site, you will lead and direct your team through their daily activities while ensuring a strong safety culture. You will also manage our client contract ensuring we are delivering our world class service and exceeding expectations. Business & Financial AcumenDevelop new and emerging business solutions for continuous growth and effective day-to-day operationsBuild and analyze budget/P&L statementsAchieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviewsProactive planning of future business growth plans, including expansion of scope of servicesClient Relationships & Contract ManagementProvide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitabilityDevelop a business strategy in line with current and emerging client needsBuild long-term relationships with client that add value and are based on mutual trust and partnership modelEnsure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards requiredCarry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliancePeopleStrong employee relations through the ability to manage diverse teams by leading by exampleAbility to build positive union relationshipsActive participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)Organization, planning and monitoring of employee daily activitiesCulture & ComplianceFoster a strong health and safety culture, for our employees and our clients and customersEncourage diversity and inclusionAdvocate for corporate social responsibilityDrive creative innovationDesire for continuous improvement and growth in compliance with operating standardsEmbody Sodexo’s core values: Service Spirit, Spirit of Progress and Team SpiritQualificationsWhat You’ll Need to Succeed: 5 -7 years of General Manager/Hospitality management experience working with Food Service and Hospitality high volume environmentsStrong financial and cost control experienceDegree in Hospitality Management or Business Administration or equivalent experienceProven leadership and line management skills and the ability to build, lead and motivate a teamAble to work on own initiative, make effective decisions and also work as part of a teamA good level of operational and support experience; safety first mindsetExperience of managing a budget and interpreting financial and key performance indicator informationStrong organisational skills and ability to react to suit operational support requirements, must be able to organise time effectively and prioritise tasks to cope with fluctuating workloads.Excellent stakeholder management skillsCompetent IT skills including MS officeExperience in unionized environmentsBilingual French/English (oral/written) is a strong assetAdditional InformationWhat Makes Sodexo Different:Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards hereAnd so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted. Curious to learn more? Discover why Sodexo is more than just a job - follow us on social!Instagram: @SodexoCanadaLinkedIn: Sodexo Canada CareersFacebook: Sodexo Canada Sodexo SJS
