Field Service Technician – Burroughs Inc.
Do you enjoy troubleshooting and repairing electronic equipment?
Are you passionate about delivering outstanding customer service?
Do you have a knack for solving problems with technology and mechanics?
If you answered yes, then Burroughs wants to meet you! We’re seeking motivated
Service Technicians to join our nationwide team and support customers with their
cash automation and transaction technology.
About Burroughs
Burroughs is a leader in payment and transaction automation technology with over
135 years of experience serving financial institutions and retailers. Our
nationwide service network, combined with remote managed services and hardware
solutions, supports ATMs, teller cash recyclers, smart safes, kiosks, servers,
and self-service devices across Canada, the U.S. and Puerto Rico.
Join us and become part of a company that has been a trusted industry leader
since 1886!
Why You’ll Love Working Here
- Training & Tools Provided: Comprehensive training, a full set of tools, and a
company vehicle.
- Competitive Pay & Time Off: Premium hourly rates ($18–$33 based on
experience), floating holidays, and paid time off.
- Day-One Benefits: Medical, dental, and vision insurance effective your first
day.
- Future Growth: opportunities for career development.
What You’ll Do
As a Burroughs Service Technician, you will:
- Install, maintain, and repair multi-vendor cash automation and self-service
equipment.
- Diagnose and resolve technical issues quickly and effectively.
- Deliver an exceptional customer experience through clear communication and
follow-through.
- Manage tools, parts, and inventory with accuracy and care.
TECHNOLOGY YOU’LL WORK WITH
As a Burroughs Service Technician, you’ll gain hands-on experience with a wide
range of transaction and cash automation technologies, including:
- ATMs and Teller Cash Recyclers (TCRs)
- Smart Safes and Currency Counters
- Self-Service Kiosks
- Point-of-Sale and Retail Transaction Devices
- Servers and Networking Hardware
- Robotic and Fully Autonomous Floor Cleaners
- Other OEM banking and retail automation equipment
Technicians are trained on multi-vendor equipment, giving you the opportunity to
build versatile skills across industry-leading platforms.
What We’re Looking For
- Technical aptitude or a strong interest in learning electro-mechanical
repair.
- Excellent customer service skills and a positive, solutions-focused attitude.
- Integrity, reliability, and professionalism in every interaction.
- Strong organizational and communication skills.
- Ability to work independently as well as within a team.
Requirements:
- High School Diploma or GED (Associate’s Degree a plus).
- At least 21 years of age.
- Valid Canadian driver’s license, with at least 2 years of driving history.
- Ability to lift/move up to 75 lbs.
- Previous experience with ATMs, cash automation, or multi-vendor equipment is
a plus.
Employment Type: Full-Time
Pay Range: $18.00 – $33.00/hour (based on relevant experience)
At Burroughs, you’ll gain hands-on experience, work with innovative technology,
and build a long-term career with a company that values its people.
TRAVEL DETAILS
This role involves regular travel within your assigned local or regional
territory to service customer sites. Most travel will be same-day within driving
distance, though occasional overnight stays may be required depending on service
coverage and customer locations. Company vehicles are provided for business use.
WORK SCHEDULE EXPECTATIONS
Work schedules may vary depending on customer needs and are subject to change.
While technicians generally work full-time hours, there may be times when
evening, weekend, overtime, or on-call support is required. Flexibility is
essential to ensure we meet customer service commitments.
Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified
applicants will receive consideration for employment without regard to their
race, color, religion, national origin, sex, sexual orientation, gender
identity, protected veteran status or disability.
