Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Title: Housekeeping/Janitorial Division: Ontario Ministry Unit/Dept: THHS – Florence Booth House Location: 66 Norfinch Drive, Toronto Ontario Reporting To: Maintenance Supervisor Job Family: Administrative Coordination & Facility Management Generic Job Title: Environmental Services Pay Band: Unionized The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Vision Statement We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus. Core Values: The Salvation Army Canada and Bermuda Territory has four core values: Hope: We give hope through the power of the gospel of Jesus Christ. Service: We reach out to support others without discrimination. Dignity: We respect and value each other, recognizing everyone’s worth. Stewardship: We responsibly manage the resources entrusted to us. Position Purpose summary: The role of the Housekeeper/Janitor is to perform cleaning, of the Florence Booth House facility to provide a safe and healthy environment for clients and staff. This position requires non-judgemental attitudes towards our shelter users. Florence Booth House supports female identifying clients through a trauma informed and gender specific lens with the acceptance of harm reduction. The ideal candidate will show a level of high resilience related to potential confrontation, contact with drug paraphernalia and potentially hazardous situations. RESPONSIBILITIES AND ACTIVITIES Maintain the overall cleanliness and upkeep of the facility Sanitize high touch surfaces regularly Perform routine cleaning tasks such as mopping floors, cleaning washrooms, washing windows, dusting, vacuuming, and disposing of garbage in all office spaces and program rooms. Cleaning dining room space, sweeping/mopping/cleaning and sanitizing tabletops and counters Dry mop all floors as needed Clean and dust shelf tops, window ledges, lower window sections, and accessible light fixtures Move, clean, arrange, and dust furniture as needed Monitor and secure doors and windows to ensure building and resident safety; control access to rooms areas as required Report safety hazards and repair needs (e.g., damaged furniture or fixtures) promptly Clean and sanitize bathroom areas daily, including stalls, floors, sinks, toilets, and walls Restock washroom supplies and distribute materials as needed Spot-clean accessible walls Change soiled bedding and linens following hazardous materials protocols as needed Sort, count, and prepare linens/laundry for pickup and confirm the quantity upon return Make assigned beds and replace linens as required Receive, sort and stock donations Inspect all beds during cleaning for signs of infestation, following proper procedures Empty and clean lockers/bins/fridges of discharged clients; record, bag, and store belongings according to policy Maintain a clean and safe work environment, following all safety guidelines and using protective equipment Complete weekly inspections and promptly report necessary repairs or replacements to the supervisor Perform other duties as assigned ORGANIZATIONAL RESPONSIBILITIES Uphold the values and mission of The Salvation Army and Florence Booth House Actively participate in staff meetings and training sessions Attend formal performance evaluations at the 3-month mark and annually thereafter Read, understand, and follow the Policy & Procedures Manual, Employee Handbook, and Toronto Shelter Standards Become familiar with the Position Description & Operations Manual for the assigned role Offer suggestions for improving efficiency, working conditions, and procedures when appropriate Represent the organization professionally and courteously with residents, coworkers, and external contacts PHYSICAL EFFORT Regular use of industrial cleaning tools and equipment Frequent physical activity including bending, twisting, mopping, lifting (over 20 lbs), and standing for long periods CONCENTRATION REQUIRED Moderate to high attention required when operating equipment, handling chemicals, and performing general cleaning tasks RELATIONSHIP MANAGEMENT Internal: Reports directly to the Maintenance Supervisor Collaborates with frontline staff, case workers, chaplain, administration, and management External: Maintains positive relationships with external agencies for referrals LEADERSHIP RESPONSIBILITY Reports directly to the Maintenance Supervisor No direct supervisory responsibilities WORKING CONDITIONS Frequent interruptions and multitasking Exposure to various noise levels, aggressive behaviors, and stressful situations May encounter: Angry or verbally abusive individuals Bodily fluids, odors, pests, and hazardous materials Needles/sharps and drug-related supplies Adverse weather conditions HEALTH & SAFETY CONSIDERATIONS Hazards: Potential exposure to: Physical violence or aggression Infectious diseases Chemical and electrical hazards Repetitive strain injuries Precautions: Follow all occupational health and safety protocols Use PPE such as gloves, eye and ear protection, fume masks, steel-toe boots, and medical-grade masks (as per IPAC) Access to eye wash stations and other emergency tools Maintain up-to-date immunizations (Hepatitis B, TB) General Safety Responsibilities: Report incidents and unsafe conditions promptly Conduct safety checks regularly Comply with agency health and safety policies QUALIFICATIONS Experience & Knowledge: 1–3 years of experience in a shelter or related environment Understanding of mental health and addiction issues Commitment to anti-racism and anti-oppression principles Ability to work both independently and as part of a team Skills & Abilities: Strong verbal and written communication skills Proficient with cleaning practices and chemical safety Good physical stamina Basic knowledge of building maintenance WHMIS certification required First Aid/CPR and Non-Violent Crisis Intervention training required Clear Vulnerable Sector Check Ability to take initiative and work collaboratively Compensation: The target hiring range for this position is $0.00 to $0.00 with a maximum of $0.00. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
