LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Alberta & Ontario). Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.
Currently, our growing team is looking for an Optometric Assistant who can work with us on a permanent full-time basis at our LMC Vaughan location.
Responsibilities:
Greeting patients in person, by telephone, or online
Booking/Scheduling appointments
Marking recalls and cold calls to book appointments
Pretesting patients and other auxiliary tests
Explain procedures and costs to patients
Check-in and check out patients in the clinic
Facilitate patient referrals to other healthcare professionals
Assisting in ordering contact lenses
Ensuring the office is billed properly for orders and proper credits are issued
Individuals in this position will be cross trained by other departments to be able to assist them should the need arise
Requirements:
High School or College Graduate
Excellent verbal and communication skills
Strong interpersonal skills, friendly and caring, outgoing personality
Customer service experience is essential
Confidence in cold calling
Must be proficient with computers and excel spreadsheets
Able to follow directions and take personal responsibility for actions
Must demonstrate strong time management and organizational skills
Ability to work independently and in a team
Passion for learning and dealing with people
Able to follow through on tasks with attention to detail
Able to multitask
LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.
We thank all candidates, however, only those candidates selected for an interview will be contacted.
