We’re searching for a Learning & Development Specialist to join our Enterprise Project Management Office. Are you searching for new possibilities?
Westland Insurance Group Ltd has an exciting opportunity for a Learning & Development Specialist to join our growing team. This hybrid role is based out of our Head Office in Surrey, BC, and is a 12-month term opportunity.
Expected Compensation: The expected hiring range for this role is $73,600 to $92,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.
Discover what’s possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.
As a Learning and Development Specialist, you will be a part of the Learning and Development function. You will partner with subject matter experts to develop learning resources in a variety of media. You will leverage your knowledge of adult learning principles and instructional design to develop and refine Westland’s learning content. You will also be responsible for the administration of Westland College, our internal LMS.
Interested in learning more?
Why you'll love Westland:
An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn
Autonomy to drive your own success
Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
A total rewards program that takes care of your financial, physical, and mental health
Flexible paid Values Days to celebrate days important to you
Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
Why we’ll love You:
Demonstrated experience designing, developing, and delivering learning content in a variety of formats such as e-modules, webinars, job aids and videos etc.
Excellent written and oral communication skills; including public speaking presentation and facilitation skills using a virtual environment
Strong knowledge of instructional design and theory
Advanced proficiency using Microsoft Office applications (Word, Powerpoint, Excel) and web conferencing solutions such as Microsoft Teams
Proficiency in developing effective web-based learning material using rapid design tools such as Articulate Storyline, Camtasia and Vyond.
Experience administering cloud-based learning management system (experience with Ceridian Dayforce or Docebo considered an asset)
Experience creating and delivering training for ERP systems or phone systems such as Genesys is an asset
Minimum of 8 years of relevant experience is required
Post-secondary degree or diploma with a focus on adult education, instructional design, or related field
Once here, you'll:
Create learning content, leveraging best practices in Adult Learning Principles, blended learning approaches, and Westland’s content development software
Work with subject matter experts to create engaging, best-in-class learning resources
Identify opportunities to enhance the learning platform
Conduct needs analyses with the business
Assist with auditing Westland’s learning content and ensure it remains relevant and engaging. Update and revise content as needed based on business needs and product changes
Test all eLearning courses prior to publishing to ensure a positive user experience
Deliver training content and facilitate learning sessions in person and virtually when required
Establish and maintain strong relationships with managers, leadership, and vendors/external contacts
Contribute to projects related to learning & development – implementation and optimization of a learning management system, annual compliance training completion, manager and leadership development, technical training, reporting strategies etc.
Assist with measuring the effectiveness of training, manage feedback, identify trends, make recommendations
Build and execute communication plans to make learners and leaders aware of new and existing learning opportunities and tools
Advise learners and business stakeholders on options for ongoing development where required
Provide support for the filming of video components for eLearning courses
Ongoing administration of the learning management system, updating content, providing reports as required
Maintain knowledge of industry changes, Westland’s product offerings, and best practices in Adult Learning Principles
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Want to get to know each other better? Send your resume our way.
You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.
At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca
