Operations Manager - 3PL Logistics & Transport
Optimize logistics in a strategic role based in Mirabel. Full-time permanent position, primarily onsite. Flexible schedule (day/evening), dynamic environment. Comprehensive benefits, 3 weeks’ vacation, occasional remote work. Leadership, logistics, customer service, WMS and ERP technologies.
What is in it for you:
• Competitive annual salary between $95.000–105.000.
• Full-time permanent position based in Mirabel.
• Flexible work schedule covering day and evening shifts.
• Approximately 95% onsite work, with occasional remote work possible.
• Comprehensive group insurance plan.
• Cell phone provided or monthly allowance.
• 3 weeks of vacation.
• 5 paid sick days per year.
• 5 additional unpaid sick days.
Responsibilities:
Operational management and process optimization
• Supervise and coordinate logistics operations (receiving, warehousing, order picking, shipping).
• Implement and track key performance indicators (KPIs) to ensure productivity and quality.
• Ensure deadlines and contractual commitments are met.
• Collaborate with internal departments (purchasing, production, transportation) to streamline the supply chain.
Team leadership and management
- Lead and motivate supervisors and floor teams.
- Support skills development through training and coaching.
- Set and track individual and team objectives.
Client relations and coordination
• Act as the main point of contact for clients on logistics matters.
• Lead follow-up meetings with clients.
• Manage incidents and logistical adjustments in coordination with internal teams.
Continuous improvement and digital transformation
• Identify and implement process optimization initiatives.
• Participate in integrating digital tools (WMS, ERP, automation).
Safety, compliance, and quality
• Ensure compliance with safety standards and regulatory requirements.
• Maintain adherence to internal procedures and certifications (ISO, etc.).
• Participate in audits and implement required corrective actions.
What you will need to succeed:
• Bachelor’s degree in business, engineering, or equivalent experience.
• 5+ years of experience in logistics operations management, including initial team-management experience.
• Strong knowledge of transportation, logistics, and 3PL operations.
• Understanding of legal frameworks and regulations related to transportation and warehousing.
• Experience with Lean/Six Sigma is an asset.
• Strong proficiency with computer tools, including Excel, Word, and PowerPoint.
• Proficiency with logistics management systems (WMS, ERP).
• Bilingual in French and English, required to effectively communicate with clients, external partners, and certain team members in both languages.
• Excellent written and verbal communication skills.
• Strong analytical skills, leadership, and results-oriented mindset.
• Initiative, autonomy, and professional rigor.
Why Recruit Action?
Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
NSE171125
