Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.
Job overview:
Working in the Corporate Information Technology team located in Ottawa, Ontario, the - Endpoint Security Administrator is responsible for ensuring the security, stability, and compliance of enterprise systems through effective patching and vulnerability remediation. The Endpoint Security Administrator is responsible for planning, testing, deploying, and verifying operating system, firmware, and application patches across enterprise infrastructure. This role ensures all systems remain secure, compliant, and up to date while minimizing disruption to business operations.
Who you report to: Vice President, Experiential Technologies
What we offer:
Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.
What the job is all about:
Plan, coordinate, and execute monthly and emergency patching cycles for servers, endpoints, and applications
Maintain accurate patch inventory across production, test, and development environments
Test patches in a controlled staging environment before enterprise rollout
Ensure change management approval for all patch deployments
Work with Corporate Security to remediate vulnerabilities identified in scans
Verify patch compliance against standards (ISO 27001, CIS, NIST) where required
Generate compliance and remediation reports for management and audits
Manage patching tools
Develop scripts and automation routines to improve deployment efficiency
Troubleshoot failed deployments and document corrective actions.
Coordinate patch schedules with system owners, application teams, and CAB
Be familiar with Change Management processes
Communicate patch impacts, risks, and post-deployment results
Support after-hours maintenance windows as required
Maintain patch compliance dashboards and KPIs
Analyze patch success rates and refine processes
Participate in infrastructure upgrades and vulnerability management programs
Assist in the creation and upkeep of instructional documentation
Who you are:
Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field
3–5 years’ experience in systems administration or infrastructure management.
Technical Skills: Patch management tools (WSUS, Autopatch, DELL Open Manage Enterprise, Intune, Kace, Ansible, Ubuntu Landscape, VMware Lifecycle Manager), knowledge of Tenable
Scripting: PowerShell, Bash, or Python for automation
Operating Systems: Strong understanding Windows Server (2012–2022), Linux (RHEL, Ubuntu, CentOS), VMware ESXi
Networking: Basic IP, DNS, Palo Alto firewall, Aruba Access Points, understanding for remote patching
Infrastructure: DELL (switches/servers), Palo Alto, Aruba, VMware
Security: Vulnerability management and compliance awareness
Palo Alto Networks security tools
Strong experience with Microsoft O365, Entra ID, and Active Directory
Strong planning, testing, and deployment skills regarding patch management.
Soft Skills: Strong planning, communication, and problem-solving abilities
Strong communication and team working skills
Bonus points if you have the following:
Microsoft Certified: Endpoint Administrator / Azure Administrator
Red Hat Certified System Administrator (RHCSA)
CompTIA Security+ or ITIL Foundation
PMP (nice to have)
Other:
Valid driver’s license and clean driving record, a reliable vehicle is a must
Office Environment
Able to work with equipment, which may involve climbing ladder to run cable, lifting computers, crouching to assemble equipment, etc.
Lift up to 50 lbs.
Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
