Job Description As the Senior Manager of Application Maintenance & Transformation, you will lead a dynamic team of 8 technical and functional professionals to ensure the stability, efficiency, and evolution of mission-critical trading applications. This role combines strategic leadership in maintenance and transformation with hands-on Level 2 support responsibilities, requiring a deep understanding of both legacy and modern technologies. Your expertise will directly impact operational resilience, risk mitigation, and the adoption of innovative solutions. What will you do? Lead and mentor a cross-functional team (8 members) to deliver high-quality maintenance, support, and transformation initiatives. Develop and execute maintenance strategies aligned with business goals, minimizing downtime, and optimizing system performance. Investigate and resolve escalated complex technical issues (e.g., system vulnerabilities, compliance gaps, performance bottlenecks) across trading applications. Collaborate with L1 support, development, and SRE teams to prioritize incidents, implement fixes, and prevent recurrence. Drive process improvements through automation, documentation enhancements, and cross-team collaboration (e.g., Agile projects, SRE standards). Learn about multiple applications and technologies and how they interact to provide cross-function support and maintenance. An understanding of how legacy and emerging technologies integrate is required. Oversee IT Risk deliverables, including Disaster Recovery (DR) planning, audits, and adherence to RBC IT Risk Standards. Ensure compliance with SW/HW lifecycle management, vulnerability remediation, and regulatory requirements. Engage with vendors to resolve issues, acquire knowledge, and influence product roadmaps. Partner with enterprise teams and auditors to align on priorities and maintain operational integrity. Provide direction, expertise, feedback, coaching, and development to build the capabilities of more junior staff. What do you need to succeed? Must have: 8+ years in IT, with 5+ years in 24/7 production support and SRE principles. 5+ years managing Windows/Linux, SQL/PL-SQL, DB2, and scripting (Shell, Python). Proven leadership experience (direct reports) in a technical environment. Strong analytical and communication skills, with the ability to translate technical concepts for business stakeholders. Expertise in ITIL, SDLC, Change Management, and audit frameworks. Experience working with teams across various geographies and Agile methodologies. Bachelor’s degree in Computer Science or equivalent. Nice to have: Deep knowledge of Financial Trading Lifecycle (e.g., trade execution, settlement). Experience with Zeke, Stonebranch, or HP Non-Stop platforms (Cobol, Java, SQLMX). Certifications in ITIL, Cloud (AWS/Azure), or SRE. Experience supporting HP Non-Stop platforms (Cobol, Java, SQLMX) What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable Leaders who support your development through coaching and mentoring opportunities Opportunity to make a difference and lasting impact A world-class training program in financial services Work in a dynamic, collaborative, progressive, and high-performing team Supportive management: Coaching and managing opportunities Challenging work: You will make a difference Development opportunity: Time to take courses, learn new applications Opportunity to take on progressively greater responsibilities LI-POST Job Skills Business Performance Management, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Time Management Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-25 Application Deadline: 2025-12-05 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
