Join our Operations Enablement team and play a key role in supporting the acceleration of Canadian Disability & Group Life business objectives. This role is perfect for someone who thrives on solving complex problems, influencing change, and driving strategic initiatives that make a real impact. You’ll be at the center of executing strategic initiatives that align with our Canadian Disability & Group Life vision and objectives.
Your work will involve:
Turning data into actionable insights
Driving execution of transformation projects
Influencing decisions and creating alignment for change
Bringing internal communications strategies to life
Telling the story of Canadian Disability & Group Life through impactful presentations
Enabling management team effectiveness through a structured operating model
Responsibilities:
Deliver Strategic Projects: Manage initiatives with measurable business impact, ensuring benefits are realized.
Analyze & Recommend: Use data to identify trends and propose improvements.
Drive Change: Facilitate decision-making, manage milestones, and keep stakeholders aligned.
Communicate Powerfully: Build compelling presentations and stories for senior leadership.
Align Leadership: Support the management operating model to enable leadership to focus attention on most important topics.
Organize & Launch Events: Plan and deploy internal communications strategies, such as leadership offsites and all-colleague townhalls, in support of strategy execution.
Required Qualifications:
Experience & Background
3-5+ years of relevant, progressively senior experience
University degree or equivalent experience in strategic planning and project execution
Technical Skills
Proficiency in Microsoft Office Suite and SharePoint
Advanced PowerPoint skills
Analytical Thinker
Strong quantitative analysis skills
Ability to identify trends and solve problems logically
Strategic Influencer
Skilled at influencing leaders and gaining buy-in
Comfortable making recommendations and driving decisions
Exceptional Communicator
Ability to make complex concepts simple and engaging for various audiences
Advanced storytelling skills
Change Agent
Thrives in ambiguity and fast-paced environments
Strong organizational and project management skills
Self-starter
Takes the lead in identifying what needs to be done without waiting for instructions
Ability to break down complex problems into actionable steps and to create solutions where blueprints may not exist
Dynamic Collaborator
Ability to set, manage and work to the expectations of stakeholders, working independently as well collaboratively, in a geographically dispersed organization
Proactive in managing competing priorities
Preferred Qualifications:
Experience & Skills
Disability experience is a bonus; not required
Bilingualism (English and French) is a bonus; not required
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Referenced Salary Location
CAN, Ontario, Toronto, 250 Bloor Street East
Working Arrangement
Hybrid
Salary range is expected to be between
$71,925.00 CAD - $119,875.00 CAD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
